Planning Administrator

Unika; Leeds; On-site; GBP 27,000; Full time

Job summary

A leading company is seeking a Planning Administrator to join their team in Leeds. This role involves managing customer requests, coordinating with various departments, and ensuring efficiency in administrative tasks. The ideal candidate will demonstrate strong organizational and communication skills, with a background in supported environments being advantageous. The position offers a comprehensive benefits package and the opportunity for professional growth within a supportive environment.

Benefits

23 days annual leave

24/7 GP access

Mental health support

Fitness programs

Ongoing professional development

Qualifications

• Experience in administration tasks required.
• Experience in social housing preferred.
• Ability to work to deadlines.

Responsibilities

• Act as the first point of contact for customers.
• Monitor and manage incoming work requests.
• Coordinate with operatives to ensure timely work completion.

Skills

Organizational skills

Strong administrative skills

Communication skills

Competency in computerised database

Education

Good level of education

Tools

Microsoft Office (Outlook, Word, Excel, Access)

Opti-Time

Job description

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Are you an experienced administrator based in or near Leeds? are you looking to earn £26,208.00 per annum?

We Can Offer You

Work-Life Balance: 23 days annual leave + bank holidays, plus flexibility

Health & Wellbeing: 24/7 GP access, mental health support, fitness programs, and more

Training & Growth: Ongoing professional development to keep you at the top of your game

Your role

• Act as the first point of contact for customers, arranging work and putting their needs first
• Monitor and manage incoming work requests from the service centre
• Update IT systems to support reporting and data accuracy
• Coordinate with operatives to ensure work is completed on time
• Work closely with your team and build relationships across departments
• Support service delivery by suggesting improvements where identified
• Undertake administrative tasks to support the wider team
• Allocate resources based on work type and priorities
• Carry out customer satisfaction surveys and follow up on enquiries and complaints
• Ensure accurate recording of planned work in relevant systems
• Capture and coordinate compliance documentation
• Assist the wider Business Support team as required
  
  

What We Need From You.

• Good level of education
• To be competent in all aspects of administration tasks and have good organisational skills
• Strong administrative skills and ability to operate a computerised database system (ideally Opti-Time)
• Experience in working with Microsoft Office software (Outlook, Word, Excel and Access)
• Ability to work to deadlines and strong communication skills
• Experience gained within a social housing environment is advantageous.
  
  

Why Liberty?

We're a diverse, supportive team with a focus on personal development, wellbeing, and making a real difference in the communities we serve. Liberty offers you a chance to work with the best in the industry and continuously improve your skills while enjoying a rewarding career.

Apply Today!

Click “Apply” below to join Liberty as our planning administrator! We look forward to hearing from you!

Closing Date: 21st July 2025 (We may close early due to high demand)

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Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Administrative and Support Services

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