Financial Planning Administrator

ZipRecruiter; Harrogate; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in financial services is seeking a dedicated IFA Administrator to join their dynamic team in Harrogate. This role offers the opportunity to support Financial Advisors with essential administrative tasks, ensuring smooth operations within the financial planning process. You will engage directly with clients and stakeholders, manage documentation, and maintain the back-office system. The ideal candidate will have 1-3 years of experience in a similar role, with a solid understanding of investments and pensions. This is a fantastic opportunity for career growth in a supportive environment.

Qualifications

• 1-3 years of experience in an administrative role within a financial firm.
• Knowledge of investments, pensions, and personal tax preferred.

Responsibilities

• Provide administrative support to Financial Planners and manage client queries.
• Process new investments and maintain accurate client records.

Skills

Administrative Support

Client Management

Investment Knowledge

Pensions Knowledge

Tax Knowledge

Tools

Client Management System

Back-Office System

Job description

Job Description

My client is an Independent Stockbroker, Investment Management & Financial Planning firm based in Harrogate.

We are urgently seeking an IFA Administrator to join the existing Administrative teams on the Financial Planning side of the business. You will be responsible for supporting Financial Advisors with day-to-day administrative tasks, including direct contact with clients, third parties, and internal stakeholders.

Your specific duties will include:

1. Providing full administrative support to Financial Planners and acting as the point of contact for company, client, and third-party queries related to new and existing business.
2. Keeping all notes on the back-office system up to date to ensure advisers and team members are informed of the current situation.
3. Processing and completing the setup of new investments and policies, including Pension and SIPP contracts, Investment, and Protection policies for both Personal and Business clients.
4. Managing online fund switches through to completion, maintaining the back-office system by adding new clients, and updating portfolio details such as contributions and withdrawals.
5. Using the client management system to process new and existing business accurately, including valuations and diary management.
6. Providing review and valuation documentation for client reviews and handling portfolio or client circumstance changes. Managing diaries for Advisers.
7. Ensuring all documentation is scanned into the paperless system and emails are saved to client records.
8. Liaising with external parties such as insurance companies regarding queries.
9. Managing own workload and preparing meeting packs for advisers.

We are ideally seeking someone with 1-3 years of experience in an administrative role within a Financial Advisory or Financial Planning firm. Knowledge of investments, pensions, life assurance, permanent health insurance, and personal tax is preferred. We are looking for a career-focused IFA Administrator.