Planner & Scheduler

Allscreens Nationwide Ltd; Nottingham; On-site; GBP 16,000 - 27,000; Full time

Benefits offered by this job

Pension scheme

Health & wellbeing program

Cycle to Work

Career development

Job summary

Omega Red Group is seeking a proactive Planner & Scheduler in the Nottingham area to provide essential administrative and operational support within the Compliance Team. You will manage engineer schedules, coordinate with customers and suppliers, and help keep field operations running smoothly.

The role suits someone with planning or administration experience who thrives in a fast-paced environment and values organisation and problem-solving.

Qualifications

• Experience in planning, scheduling, coordination, or administration.
• Ability to manage multiple tasks and changing priorities.
• Excellent attention to detail and organisational skills.
• Strong communication with customers and engineers.
• Calm, organised, and able to work in a fast-paced environment.

Responsibilities

• Coordinate and optimise engineer schedules across the UK to deliver on time.
• Act as central contact between engineers, customers, suppliers and internal teams.
• Proactively manage daily workloads and respond to schedule changes.
• Liaise with customers to arrange appointments and provide updates on planned works.
• Support field engineers with resources and equipment for safe, effective work.
• Monitor schedules and progress, identifying delays and implementing mitigations.
• Coordinate procurement and delivery of materials and equipment for planned activities.
• Maintain accurate scheduling records and ensure data integrity.
• Work with compliance teams to maximise engineer utilisation.
• Generate planning reports and performance data for management.

Skills

Planning

Scheduling

Coordination

Customer service

Administration

Tools

Microsoft Office

Job description

Salary: £26,930 per annum | Company Benefits

Location: Bulwell, Nottingham

Contract: Full-time | Permanent | 40 hours per week

About Us

Omega Red Group is the recognised UK market leader in earthing, lightning protection, and height safety protection.

Omega Red offers survey, design, installation, testing, maintenance, and repair solutions for earthing, lightning protection,

surge protection and height safety. The business is passionate about protecting people, property, electrical equipment and

systems, from the damaging effects of lightning strikes, electrical faults and surges.

The role

We are looking for an organised and proactive Planner & Scheduler to provide essential administrative and operational support

within our Compliance Team at Omega Red Group.

Acting as the link between our engineers, customers, suppliers and internal teams, you'll manage schedules, resolve operational

challenges and help keep our field operations running smoothly.

This is an excellent opportunity for someone with experience in planning, scheduling, service coordination or administration who

enjoys working in a fast-paced environment and thrives on organisation and problem-solving..

Key Responsibilities

• Coordinate and optimise engineer schedules across the UK, ensuring inspections, testing, maintenance, repairs, and installation works are delivered efficiently and on time.
• Act as the central point of contact between engineers, customers, suppliers, and internal departments to ensure seamless
• Proactively manage daily workloads, responding quickly to schedule changes, urgent requests, and operational challenges.
• Liaise with customers to arrange appointments, confirm attendance, and provide timely updates on planned works.
• Support the deployment of field-based engineers by ensuring they have the resources, information, and equipment required to complete work safely and effectively.
• Monitor work schedules and project progress, identifying potential delays and implementing solutions to minimise disruptions.
• Coordinate the procurement and delivery of materials, plant, and specialist equipment to support planned activities.
• Maintain accurate job, customer, and scheduling records across company systems, ensuring data integrity and compliance requirements are met.
• Work closely with operational and compliance teams to maximise engineer utilisation and resource efficiency
• Provide first-line support for engineer queries, helping to resolve scheduling and logistical issues in a timely manner.
• Generate and maintain planning reports, performance data, and operational updates to support business decision-making.
• Contribute to continuous improvement initiatives, identifying opportunities to enhance planning processes, customer service, and operational performance.

What You’ll Need

• Experience in planning, scheduling, coordination, customer service or administration
• Ability to manage multiple tasks and changing priorities
• Good working knowledge of Microsoft Office and IT systems
• Excellent attention to detail and organisational skills
• Strong communication skills and confidence speaking with customers and engineers
• Ability to remain calm and organised in a fast-paced environment
• Join the UK's market leader in lightning protection, earthing and height safety solutions.
• Be part of a supportive and collaborative team environment.
• Develop valuable planning and operational coordination skills.
• Opportunities for long-term career progression with a growing national business.
• Full training provided.

What You’ll Get in Return

• Family-Friendly Leave: Enhanced Maternity, Adoption, Paternity & Shared Parental Leave, Fertility Support, and up to 5 paid Carer’s Days.
• Financial & Life Assurance: Company Pension Scheme with salary sacrifice options.
• Health & Wellbeing: Employee Assistance Programme and 24/7 Virtual GP access for you and your dependents.
• Lifestyle & Perks: Cycle to Work Scheme and My Premier Benefits discounts, cashback, and vouchers.
• Professional Development: Hands-on training and ongoing career development opportunities
• Inclusion & Belonging: Active People Networks – Disability & Neurodiversity, Unity+, Women’s Network, Parent & Carer Networking Group and more.
• Performance & Recognition: Annual salary review, Reward & Recognition Scheme, and Long Service Awards.

At South Staffordshire Limited, inclusion matters. We have a wide range of employee networks which are employee-led communities that bring our people together, support different perspectives and create a strong sense of belonging. Our people are encouraged to get involved as members or allies.

We are committed to building a team that reflects the diversity of the communities we serve.

We warmly welcome applications from candidates of all backgrounds, including all genders, ethnicity, sexual orientations, and physical and neurodiverse abilities.

We are happy to discuss reasonable adjustments and encourage you to let us know how we can best support you throughout the