Planner

Wates Smartspace; Winchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

Wates Smartspace in Winchester is hiring a Planner to coordinate multi-skilled engineers and supply chain partners, ensuring appointments are scheduled efficiently and customers receive excellent service.

The role involves managing engineer diaries, producing reports, and supporting scheduling across the operations team, with a focus on health & safety compliance and service delivery.

Qualifications

• Strong Excel and IT skills.
• Excellent written and verbal communication.
• Ability to prioritise workloads and work under pressure.
• Customer-focused approach with commercial awareness.
• Experience managing diaries, scheduling and producing reports.
• Driving licence desirable.

Responsibilities

• Manage engineer diaries to maximise productivity.
• Produce performance reports and monitor targets.
• Schedule work-in-progress levels and ensure on-time completion.
• Liaise with customers, engineers, subcontractors and internal teams.
• Support supervisors and operational teams with scheduling.
• Identify opportunities to improve planning processes and service delivery.
• Handle customer enquiries professionally and efficiently.
• Ensure scheduling activities comply with health & safety requirements.

Skills

Excel

IT skills

Communication

Prioritisation

Customer focus

Diary management

Scheduling

Job description

We're Hiring: Planner – WPS – Winchester

Location: Winchester
Type: Full-time

About the Role

Are you highly organised, proactive, and passionate about keeping operations running smoothly?

We're looking for a Planner to join our fantastic WPS team in Winchester! You'll play a key role in coordinating our multi-skilled engineers and supply chain partners, ensuring appointments are scheduled efficiently and our customers receive an excellent service every day.

What You'll Be Doing

• Managing engineer diaries to maximise productivity and efficiency
• Producing performance reports and monitoring key targets
• Managing work-in-progress levels and ensuring jobs are completed on timeLiaising with customers, engineers, subcontractors, and internal teams
• Supporting supervisors and operational teams with effective scheduling
• Identifying opportunities to improve planning processes and service delivery
• Handling customer enquiries professionally and efficiently
• Ensuring all scheduling activities comply with health & safety requirements

What You'll Bring

• Strong Excel and IT skills
• Excellent communication skills, both written and verbal
• Ability to prioritise workloads and work effectively under pressure
• A customer-focused approach with strong commercial awareness
• Experience managing diaries, scheduling, and producing reports
• Previous planning or scheduling experience is desirable
• A clean driving licence would be advantageous

Why Join Us

• Be part of a supportive and friendly team
• Make a real difference within a growing organisation
• Excellent opportunities for training, development, and career progression
• Work on meaningful projects that positively impact local communities
• Join a business that values innovation, collaboration, and professional growth

Ready to take the next step in your career? Apply today and become part of the WPS team in Winchester!

Our commitments

WPS is proud to be an employer where anyone can thrive, and we welcome applications from candidates of all backgrounds. We encourage you to apply even if you don't meet every requirement, as we value transferable skills and assess all applications fairly.

We don't discriminate based on a criminal record; all applications are reviewed on an individual basis against the requirements of the role. Some roles may require additional checks, due to the nature of the work. As a Disability Confident Leader, we offer an interview to applicants with a disability who meet the minimum criteria for the role and opt in to the Disability Confident scheme. Reasonable adjustments are available, please contact us at [e-mail]