Planner

The Clancy Group Limited; Snodland; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Pension

Healthcare

Holiday allowance (24–26 days)

Clancy Xtras

Cycle to work

Employee Assistance Programme

Job summary

The Clancy Group Limited is seeking a Planner to turn work requests into clear, achievable plans that set our operational teams up for success. You’ll link customers, colleagues and systems, ensure everyone knows what to do, when, and how.

This fast-paced role covers planning and scheduling, translating requirements into instructions, monitoring jobs, resolving issues, and managing permits. We value organisation, proactive communication and a customer‑focused mindset.

Qualifications

• Experience in a busy, fast-moving environment
• Ability to prioritise and adapt to changing priorities

Responsibilities

• Plan and schedule work for operative teams using a range of systems
• Translate requirements into clear, accurate work instructions
• Monitor jobs from start to finish and update systems
• Act as first point of contact for operational teams and resolve issues
• Liaise with colleagues and customers to manage expectations and priorities
• Raise, process and close traffic management, footway and road closure notices and permits
• Ensure planning and permit activity is completed accurately and on time

Skills

Planning & scheduling

Organisation

Problem-solving

Communication

IT systems

Tools

Traffic management software

Permitting systems

Job description

That's why we need people like you. People who appreciate their role in helping others to be successful. Work orders don't plan themselves - and that's where you come in. As a Planner, you'll be right at the start of the process, turning work requests into clear, achievable plans that set our operational teams up for success. You'll be a key link between customers, operational colleagues and systems, making sure everyone knows what needs to happen, when, and how. This is a fast-paced role, ideal for someone who enjoys organisation, problem-solving and being the go-to person when things need sorting. Here are some of the activities you will be involved in…

• Planning and scheduling work for operational teams using a range of systems
• Translating requirements into clear, accurate work instructions
• Monitoring jobs from start to finish, tracking progress and updating systems
• Acting as a first point of contact for operational teams, helping to resolve issues quickly
• Liaising with colleagues and customers to manage expectations and priorities
• Raising, processing and closing traffic management, footway and road closure notices and permits
• Making sure all planning and permit activity is completed accurately and on time
  You have experience working in a busy, fast-moving environment where priorities change and decisions need to be made quickly.

You’ll be highly organised, confident communicating with a wide range of people and comfortable using IT systems to manage work and data. A customer-focused mindset is essential, along with the ability to stay calm, focused and proactive when juggling multiple tasks.

If you like structure, problem-solving and being at the centre of operations, this is a great opportunity to build a career within utilities.

Every day we work smarter, greener and use our imaginations. Our purpose at Clancy is simple - we make life better for everyone's growing families.

We play a vital role in providing fresh drinking water and power to millions of homes and businesses and so much more. We are one of the biggest family owned construction businesses in the UK and we care about our people, our clients and the environment.

• In addition to helping you reach your career goals, a competitive salary, pension, healthcare and holiday allowance starting at 24-26 days per annum, we also offer perks including Clancy Xtras, our employee benefits programme with discounts for numerous well-known retailers such as Tesco, Sainsbury's, Currys PC World and Vue Cinemas, cycle to work scheme as well as an Employee Assistance Programme.

Clancy is an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for all our employees.

If you require any reasonable adjustments to be made for you to attend an interview, please do let us know and we will be happy to accommodate.