Planned Maintenance Optimisation Specialist-BHS

Pertemps; Slough; Hybrid; GBP 37,000 - 43,000; Full time

Job summary

Thames Water is seeking a Planned Maintenance Optimisation Specialist for the Blockage Hotspot programme. This fixed-term, 12-month maternity cover role is hybrid based in Slough and involves coordinating surveys, cleaning, budgets, and contractor compliance.

You will build relationships with internal and external stakeholders and work with Finance and Operations Data to optimise work packs and performance reporting.

Qualifications

• Experience in a Waste Network/utility environment is essential.
• Knowledge of purchasing and invoicing processes is required.
• Experience managing programmes of work with strong leadership and stakeholder skills.
• Demonstrated continuous improvement mindset and data analysis capability.

Responsibilities

• Own the Blockage Hotspot (BHS) programme and ensure surveys and cleaning are delivered to budget and schedule.
• Ensure contractors follow Thames Water guidelines, especially Health & Safety.
• Collaborate with Operations Data to create annual work packs for Blockage Hotspots.
• Engage Finance to secure funding, raise POs, and control costs with Commercial and Contracts teams.
• Create a quality management framework; report performance and share best practices.
• Prepare weekly/monthly performance reports for senior managers; support HR processes and development meetings.

Skills

Planning & scheduling

Purchasing & Invoicing

Programme management

Leadership

Communication

Stakeholder management

Continuous improvement

Data analysis

Job description

Please note this is a fixed-term contract opportunity for a 12-month maternity cover.

In this exciting role, you will be responsible for owning all aspects of the Blockage Hotspot (BHS) programme. Ensuring that the correct programme is created, tendered, managed and delivered to budget. You will ensure that all costs and payments for the programme are tracked, delivered and signed off in line with current methodologies.

What you’ll be doing as a Planned Maintenance Optimisation Specialist-BHS

You will also be responsible for building excellent relationships with internal and external stakeholders across finance, the field and our contractors. Ensuring that our contractors follow the correct Thames Water guidelines and ways of working for Health and Safety, reporting and behaviours.

Other accountabilities include:

• Manage the Blockage Hotspot (BHS) programme to deliver the correct surveys and cleaning within the programme.
• Ensure that the contractors understand the Thames Water requirements and work to the Thames Water guidelines, in particular for Health and Safety.
• Work with the Operations Data – Capacity and Insights team to create the annual work pack for Blockage Hotspots.
• Engage with Finance to obtain funding for the programme, raise relevant Purchase Orders and work with the Commercial and Contracts teams to ensure that all costs are controlled.
• Create and maintain a quality management framework that can be used to report programme performance; identify trends in good and poor performance and data capture, to share best practices and develop solutions to address poor performance.
• Prepare weekly and monthly performance reports to the Performance Manager, Maintenance and Data Quality, and other senior Managers as required.
• Ensure that all people and HR processes are adhered to and support the Team to adhere to the same processes, also ensuring that regular performance and personal development meetings are held.

Base location:

Hybrid - Slough-9 Cambridge Avenue (WCSC)

Working pattern or hours:

36 hours Mon-Fri.

Requirements for the role:

Monthly travel to sites across the Thames Water patch based on business requirements.

What you should bring to the role

To thrive in this role, the essential criteria you’ll need are:

• Planning and scheduling experience in a Waste Network environment.
• Excellent knowledge of Purchasing and Invoicing.
• Experience of managing programmes of work.
• Strong leadership skills.
• Good communication skills and stakeholder relationship-building skills.
• Proven track record of continuous improvement.
• Good analytical, problem-solving, reasoning and negotiating skills problem-solving.
• Good data analysis skills with high levels of attention to detail and accuracy.

What’s in it for you?

• Salary from £36,800 per annum depending on skills and experiences.
• 26 days holiday per year increasing to 30 with the length of service. (plus bank holidays)
• Performance-related pay plan directly linked to company performance measures and targets.
• Generous Pension Scheme through AON.
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks (Please note different T&Cs apply if on secondment)

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know; we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be provided for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.