Placements Officer

King's College London; City of Westminster; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

King's College London is seeking a Placements Officer to support world‑leading student placements and partnership activities. You will deliver frontline help desk support to students on placements and staff, while developing expertise in the online practice learning system.

You will manage records across multiple systems, liaise with Faculty teams and Digital Technology to support the education platform, and contribute to professional staff development and training programs at the university.

Qualifications

• A recognised degree or equivalent is essential.
• Excellent written and oral communication with ability to draft documents.
• Strong organisational and time management abilities.
• Numeracy skills and the ability to analyse complex data.
• Proactive, independent work style with teamwork when needed.
• Customer service orientation and accountability.

Responsibilities

• Provide frontline student help desk support for placements and staff.
• Support effective partnerships with internal and external stakeholders at all levels.
• Ensure accurate and timely record management across multiple systems.
• Collaborate with Faculty and Digital Technology teams to support the online education platform and data needs.

Skills

Stakeholder management

Communication skills

Organisational skills

Numeracy skills

Teamwork

Customer service orientation

Proactive independence

Education

Degree or equivalent

Tools

InPlace

MKM E-Pad

SITS

Keats

Job description

This is a full-time post; you will be offered a fixed term contract until 8th December 2027. As a Placements Officer, you would help us to provide world-leading educational support for student placements. The successful candidate will be able to support effective partnerships and work supportively at all levels, both internally and externally. The role will involve the provision of first line support to students on placements, academic staff and practice placement staff, with a focus on the development of an expert knowledge of an online practice learning system. The role holder will provide professional, supportive responsive and a personable service to students and staff incorporating front line support at the Student Help Desk. The role holder will also support process across the whole academic cycle ensuring accurate and time record management across multiple systems. The role holder will have a direct responsibility to liaise and work with various Faculty teams including those involved in Digital Technology in order to provide operational support for the digital education platform, manage the system, its data requirements and resolve any user support queries. King's considers the professional and personal development of our staff a priority and we offer an inspiring range of opportunities for training and career progression. Our Organisational Development team provide in-house and bespoke learning. Location: Hybrid - minimum of 2 days per week on campus, Waterloo Campus.

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

• Degree or equivalent
• Ability to work with a broad range of stakeholders in a professional and assured manner.
• Excellent written and oral communication skills including the ability to draft documents and correspondence.
• Excellent organisation and time management skills.
• Strong numeracy skills and ability to analyse complex numerical data.
• Excellent working knowledge of Microsoft Office packages and the ability to work with new systems.
• Proactive with the ability to work independently as well as delivering within a team.
• Curious, customer service oriented, with a commitment to personal accountability and continuous improvement.

Desirable criteria

• Experience in the use of databases and or student record systems such as InPlace, MKM E-Pad and SITS, virtual learning environments (such as Keats) and website content management systems
• Prior experience of working in a customer-facing environment.

is a leading University with nine Faculties. As part of , we have an excellent environment for health care interaction and a strong focus on mentoring and career development.

The 2021 Research Excellence Framework (REF2021) placed King's applied and allied health research 1st for: overall proportion of research rated 4 (world-leading, the best mark possible), research papers rated 4, impact rated 4, environment rated 4(joint), Grade Point Average and Power. REF2021 rated as world-leading: 100% of our environment, 86% of our impact and 70% of our research overall. Over 95% of our research overall was rated as world-leading or internationally excellent.

As of 2026, King's is top-two in the world for Nursing and #1 in the UK for the 8th year in a row (QS world rankings). King's produces more highly cited research outputs (top 1% citations) on palliative care than any other centre internationally (SciVal), and is second in the world on the same metric for nursing and midwifery. King's is the largest provider of health care education in Europe.

The (NMPC) is based in the heart of central and south London. It includes the , the premier Institute for Palliative Care, bringing together clinical, research and education teams. Our applied clinical and health multidisciplinary research transforms therapies, the healthcare experience and outcomes for patients and those important to them, wherever they are cared for. Our award-winning NMPC education programmes span pre-registration nursing and midwifery, and multidisciplinary post-graduate taught and research programmes. We are committed to staff development and offer opportunities to identify and access appropriate training and professional growth.

At King's, we believe that the diversity of our community and a culture that is welcoming, open, inclusive and collaborative, are great strengths of the university.