Pizza Shift Leader — Drive Service & Team Excellence

Domino's Pizza Group plc; Lewes; On-site; GBP 1,515,000 - 2,066,000; Full time

Benefits offered by this job

Staff discount

Pension scheme

Training & progression

Management training and support

Job summary

Domino's Pizza Group plc in Lewes is seeking a Shift Manager to lead busy shifts, motivate a team, and ensure top service and quality. You will manage rotas, monitor speed and accuracy, and uphold food safety standards in a fast-paced environment.

Ideal candidates have supervisory experience in hospitality or retail, strong communication, and the ability to stay calm under pressure. Evenings and weekends are required; full-time or part-time roles available with competitive pay and staff

Qualifications

• Previous supervisory or management experience (hospitality, retail, or food service ideal).
• Strong customer service orientation and team leadership.
• Ability to stay organized and communicate clearly under pressure.

Responsibilities

• Availability for evenings and every weekend (required).
• Lead and motivate your team during shifts to deliver excellent service and quality.
• Oversee day-to-day operations to ensure smooth and efficient store running.
• Monitor product quality, speed of service, and order accuracy.
• Manage rotas and shift planning to have the right people on shift.
• Coach team members to develop skills and confidence.
• Maintain store standards, hygiene, and safety procedures at all times.
• Ensure deliveries and food storage meet brand and food safety standards.
• Resolve in-store issues professionally and maintain customer satisfaction.
• Support Store Manager to drive sales and meet targets.

Skills

Leadership

Team management

Customer service

Organizational skills

Communication

Calm under pressure

Availability weekends

Job description

Domino's Pizza Group plc in Lewes is seeking a Shift Manager to lead busy shifts, motivate a team, and ensure top service and quality. You will manage rotas, monitor speed and accuracy, and uphold food safety standards in a fast-paced environment.

Ideal candidates have supervisory experience in hospitality or retail, strong communication, and the ability to stay calm under pressure. Evenings and weekends are required; full-time or part-time roles available with competitive pay and staff