PIM & Product Onboarding Specialist

Mole Valley Farmers; South Molton; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Pension

Staff discount

Free parking

Annual leave 33 days

Training & development

Career progression

Life Assurance

Employee Assistance Programme

Benefits package

Enhanced Family Leave Policy

Job summary

Mole Valley Farmers is seeking a PIM & Product Onboarding Specialist to drive onboarding of new products across our digital channels and ensure accurate, engaging product information. You will own data in our PIM systems and collaborate with Ecommerce, Procurement and Marketing to deliver a seamless online experience.

The role focuses on improving product content, discoverability and data quality while supporting the growth of our ecommerce platforms.

Qualifications

• Experience within Ecommerce, Product Data, Digital Merchandising, Product Content or a similar digital environment.
• A keen eye for detail and a commitment to delivering accuracy and quality.
• Strong organisational skills with the ability to manage multiple products, projects and priorities.
• Confidence working with suppliers and stakeholders to build collaborative relationships.
• Ability to analyse information, solve problems and improve processes.
• Customer-first mindset and proactive approach to impact.

Responsibilities

• Drive the onboarding of new products and categories across our digital channels, expanding our online offering.
• Create accurate, engaging product content to bring products to life online.
• Build strong relationships with suppliers to secure high‑quality product information and assets.
• Take ownership of product information within PIM systems and ensure data is accurate.
• Enhance product content and discoverability to aid customer decision-making.
• Collaborate with Ecommerce, Procurement and Marketing for a seamless online experience.
• Champion product data quality and identify process improvements.
• Support growth and evolution of ecommerce platforms and digital channels.

Skills

Ecommerce

Product Data

Digital Merchandising

Product Content

Supplier relationships

Attention to detail

Organisation

PIM systems

Tools

PIM systems

Ecommerce platforms

Job description

Application Deadline: 1 October 2026

Department: Ecommerce Operations

Location: Dartmoor House Head Office

About The Role

Contract: Fixed-Term Contract (6 months)
Hours: Full-time
Hours of Work: 37.5 Hours per week, working Monday to Friday

As a PIM & Product Onboarding Specialist, you'll take ownership of onboarding new products into our digital channels, ensuring product information is accurate, complete and ready for customers to discover online.

Key responsibilities include:

• Drive the onboarding of new products and categories across our digital channels, helping to expand and strengthen our online offering.
• Bring products to life online through accurate, engaging and customer-focused product content.
• Build strong relationships with suppliers to secure high-quality product information, imagery and digital assets.
• Take ownership of product information within our PIM systems, ensuring data is accurate, consistent and ready for customers to discover.
• Enhance product content and discoverability, helping customers find the information they need to make informed purchasing decisions.
• Collaborate with colleagues across Ecommerce, Procurement and Marketing to deliver a seamless online product experience.
• Champion product data quality, identifying opportunities to improve processes, standards and efficiency.
• Play an active role in supporting the growth and evolution of our ecommerce platforms and digital channels.

About You

We're looking for someone who is passionate about ecommerce and enjoys turning complex product information into engaging online experiences.

• Experience within Ecommerce, Product Data, Digital Merchandising, Product Content or a similar digital environment.
• A keen eye for detail and a commitment to delivering outstanding accuracy and quality.
• Strong organisational skills with the ability to manage multiple products, projects and priorities.
• Confidence working with suppliers and stakeholders, building effective and collaborative relationships.
• The ability to analyse information, solve problems and continually look for ways to improve processes.
• A customer-first mindset, understanding the important role product content plays in the online shopping experience.
• A proactive approach, bringing energy, initiative and a desire to make a positive impact.
• Experience using PIM systems, ecommerce platforms or product information tools would be advantageous.

What We Offer

• Scottish Widows contributory pension – company will match up to 5%
• Up to 25% colleague discount in store
• Free parking on site
• 33 days of annual leave, including bank holidays (pro-rated for part-time colleagues)
• Excellent training and development opportunities
• Plenty of career progression opportunities
• Life Assurance
• Employee Assistance Programme with Retail Trust
• Comprehensive colleague benefits
• Enhanced Family Leave Policies

We may close this vacancy early if we find the right candidate, so we encourage you to apply as soon as possible.