Picker

Booker; Preston; On-site; GBP 18,000 - 22,000; Full time

Job summary

Booker, a leading UK food wholesaler, is hiring for a dynamic role focused on delivering exceptional customer service. Employees will engage in various store tasks, ensuring customer needs are met efficiently. The position offers numerous benefits, including employee discounts and career progression opportunities.

Benefits

10% off purchases at Booker

Discounts at Tesco after 3 months

Health checks at Tesco Pharmacy

Free eye tests with savings on glasses

Access to exclusive deals website

Retirement savings plan

Life Assurance coverage

Health and wellbeing support

Comprehensive holiday package

Qualifications

• Positive, can-do attitude.
• Comfort working to meet pick rates.
• Passion for customer service.

Responsibilities

• Pick and dispatch goods accurately.
• Ensure quality and robust packaging.
• Provide high-standard customer service by processing deliveries efficiently.

Skills

Customer Service

Reliability

Punctuality

Positive Attitude

Job description

Social network you want to login/join with:

Booker • Chain Caul Way Ashton On Ribble PRESTON • Apply by 13-May-2025

About the role

You will be expected to ensure our customers’ needs are exceeded at all times while working in various areas of the store, so no two days will be the same. Whether it’s filling shelves, serving on the tills, managing stock levels, or picking deliveries, the opportunities are endless, but everything you do matters — ensuring our customers get everything they came for, served quickly and efficiently.

We are looking for someone with a can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.

What is in it for you

At Booker, we offer a great place to work and opportunities for career progression, along with the following benefits:

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months of service, a Tesco colleague discount card with 10% off, increasing to 15%, on most purchases at Tesco for a 4-day period after every four-weekly payday, thirteen times a year. Additional discounts include 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM-only deals with Tesco Mobile, plus other deals throughout the year.
• Up to 30% off car, pet, and home insurance at Tesco Bank. Terms and conditions apply.
• Free eye tests when spending £50 or more, with 30% savings on glasses, prescription sunglasses, and contact lenses.
• 50% off health checks at Tesco Pharmacy.
• Exclusive access to discounted RAC breakdown cover rates.
• An exclusive deals website offering savings on everyday purchases, including a cycle-to-work scheme.
• After 3 months, eligibility to join our annual Save As You Earn share scheme, allowing you to buy Tesco shares at a discount.
• Retirement savings plan (pension) — save up to 5%, with Booker matching your contribution.
• Life Assurance — cover for death in service life cover of up to three times your annual pay.
• Health and wellbeing support, including a 24/7 confidential Employee Assistance Programme and Virtual GP for you and your family.
• A comprehensive holiday package.

Responsibilities

• Accurately picking and dispatching goods using a handheld terminal and informing the Manager of any discrepancies.
• Checking quality, shelf life, and ensuring packaging is robust for delivery.
• Providing high-standard customer service by processing deliveries efficiently and meeting targets.
• Being polite and responsive when dealing with delivery staff and handling queries or complaints appropriately, referring complex issues to a supervisor.

Candidate requirements

• A positive, can-do attitude and comfort working to meet pick rates.
• A passion for customer service and willingness to go the extra mile.
• Always punctual, well-presented, and reliable.

About us

Booker is the UK's leading food & drink wholesaler, serving independent retailers, caterers, and small businesses across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, and six support centres nationwide.

Diversity, equity, and inclusion (DE&I) at Booker mean that everyone should feel represented and comfortable being themselves at work. We support flexible working arrangements to accommodate various life circumstances and career stages.