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A leading food & drink wholesaler seeks motivated individuals to join the team at their Ipswich location. The role involves various in-store responsibilities such as customer service, stock management, and goods dispatch, requiring a passion for servicing customers efficiently and effectively. Ideal candidates will demonstrate a can-do attitude, punctuality, and attention to detail, within a supportive and diverse workplace environment.
You will be expected to ensure our customers’ needs are exceeded at all times while working in various areas of the store, so no two days will be the same. Whether it’s filling shelves, serving on the tills, managing stock, or picking deliveries, every task matters — ensuring our customers get everything they came for, served quickly and efficiently.
We are looking for someone with a can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
You will be responsible for the accurate picking and dispatch of goods by using a handheld terminal and informing the Manager of any discrepancies.
Checking quality, shelf life, and ensuring packaging is robust in preparation for delivery.
Providing high-standard customer service by processing deliveries efficiently and meeting targets.
Being polite when dealing with delivery staff and responding appropriately to queries and complaints, referring complex issues to someone who can help.
Having a can-do attitude and feeling comfortable working to meet designated pick rates. A passion for customer service and willingness to go the extra mile when serving our valued customers. Always being punctual and properly presented.
Booker is the UK's leading food & drink wholesaler, serving independent retailers, caterers, and small businesses across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, and six support centre locations nationwide.
Diversity, equity, and inclusion (DE&I) at Booker mean that regardless of your background, you should feel represented and able to be yourself at work. We are committed to flexible working arrangements to support our employees' diverse needs.
Booker is a Disability Confident Committed employer, committed to an inclusive and accessible recruitment process. For accessibility support, please contact recruitment@bookergroup.com.
Please note that candidates over 18 are required for roles involving early morning or late evening shifts, warehouse work, or handling alcohol and driving.
During high application volumes, some roles may close earlier than advertised. We will only provide individual feedback to interviewees.
*Booker Group is part of Tesco plc but operates separately, with different benefits.*
For more information, visit www.bookergroupjobs.co.uk.