PI Operative

Bidfood UK; North East; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

25 days holiday

Pension matched

Life cover

Health plan

Confidential support

Discounts

Early pay access

Dental cover

Job summary

Bidfood UK is seeking a PI Operative to strengthen stock control and contribute to KPI achievement in the warehouse. You will manage stock locations, conduct regular cycle counts, and investigate discrepancies to ensure product availability and accuracy.

The role requires a methodical, calm approach under pressure, plus strong communication and teamwork to support the Stock Manager and maintain service levels for customers.

Qualifications

• Problem solving and good communication skills are essential.
• Flexibility and attention to detail are crucial for accuracy.
• Proficiency with Word, Excel and Outlook is required.
• Forklift experience is preferred but not essential.
• Role involves a certain amount of physical work.

Responsibilities

• Manage stock locations and update the system as required.
• Perform daily counts within a 20-day cycle across Ambient, Chilled & Frozen areas and investigate discrepancies.
• Address stock queries promptly to support customer service levels.
• Maintain control measures for inaccuracies and sign off discrepancies.
• Liaise with other departments and depots; handle damaged stock and customer returns.
• Action quarantine activities as requested.
• Ensure compliance with Health & Safety policies and procedures.
• Carry out general housekeeping duties.
• Provide support to the Stock Manager as needed.

Skills

Problem solving

Communication

Flexibility

Attention to detail

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

About the role

PI Operative

As P.I Operative you will continuously help improve stock control procedures. As a team player, you will help to achieve KPI’s including the day-to-day management of products within the warehouse including date sensitive goods and the condition checks of stock held in pick and bulk locations and investigate any discrepancies accordingly.

The successful candidate needs to be a methodical thinker who approaches any problems with a logical attitude. You will have the drive and ability to perform well under pressure and be proactive in helping the team achieve its goals as well as improve customer satisfaction.

Your main responsibilities are:

• Manage stock locations and update the system as and when required.
• Perform daily count checks within a 20-day cycle which will include Ambient, Chilled & Frozen chambers and investigate and correct any discrepancies.
• Address all stock queries efficiently and in a timely manner, to assist in achieving the customer service levels.
• Manage control measures to ensure, inaccuracies and discrepancies are recorded and signed off.
• Liaise with other departments and depots, responding to all enquiries both internal and external, deal with damaged stock and customer returns.
• Action any Quarantine activity as requested.
• Ensure that all Health & Safety policies and procedures are complied with and fully maintained.
• General housekeeping duties.
• Provide support and assistance as required to the Stock Manager.

Candidate requirements:

Problem solving and good communication skills are essential, as well as flexibility and attention to detail as this role is very much about accuracy and quality.

A knowledge of computer software packages including Word, Excel & Outlook is required.

Forklift experience would be preferred but is not essential.

The role also requires a certain amount of physical work.

About us

Our journey began back in 1929. Since then, we’ve continued to build a strong and resilient business with a great future. It's why we believe we’re the best foodservice provider in the country.

A journey that gives back

We want your career with us to be as rewarding as possible. So, you’ll get lots in return for your hard work. That includes benefits that can support your wellbeing and financial security, and give you peace of mind.

The essentials

• 25 days holiday (plus bank holidays) as a minimum and the opportunity to buy more
• A pension - contribute 4% and we’ll match you (after year 1, we’ll match your contributions up to 6%).
• Life cover that you can increase.
• Access to confidential support and counselling, when you need it.
• A health plan that gives you money back on everyday medical costs for all the family, as well as access to a digital GP.

The extras

• Exclusive range of high street discounts including cinema, tech, travel, fashion, food and drink.
• Get paid as you earn - access to up to 20% of your pay before payday.
• Opportunity to buy dental cover and critical illness cover.

We want everyone to join our journey

We’re on a journey towards creating the best possible workplace. We’ve got some way to go, but we’re building a diverse and caring workforce. One that’s filled with forward-thinking people who each bring unique talents and skills. So whatever your life experience, we want you to join us - and you really can come as you are!