PI Operative

Bidfood UK; Chester-le-Street; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

25 days holiday

Pension - employer match

Life cover

Health plan

Discounts on products

Pay advancement

Dental/critical illness options

Job summary

Bidfood UK is seeking a PI Operative to support stock control in our warehouse. You will help manage stock locations, handle date sensitive goods, and investigate discrepancies while working to improve customer satisfaction and KPI achievement.

The role requires a methodical approach, ability to work under pressure, and proactive team collaboration. IT skills in Word/Excel/Outlook are essential, with duties spanning stock management and administrative tasks.

Qualifications

• Problem solving and good communication skills are essential.
• Attention to detail is crucial for accuracy in stock control.
• Strong IT skills including Word, Excel and Outlook.

Responsibilities

• Manage stock locations and update the system as required.
• Address stock queries efficiently to support customer service levels.
• Maintain control measures to record and sign off inaccuracies.
• Liaise with other departments and depots; handle enquiries and returns.
• Demonstrate analytical thinking with careful attention to detail to achieve results.
• Carry out administration tasks supporting the team, including credit investigation and daily dispatch reporting.
• Action quarantine activity as requested.
• Ensure Health & Safety policies are complied with and maintained.
• Provide support to the Stock Manager as required.

Skills

Problem solving

Communication skills

Attention to detail

Teamwork

Tools

Word

Excel

Outlook

Job description

About the role

As PI Operativeyou will continuously help improve stock control procedures. As a team player, you will help to achieve KPI’s including the day-to-day management of products within the warehouse including date sensitive goods and investigate any discrepancies accordingly.

The successful candidate needs to be a methodical thinker who approaches any problems with a logical attitude. You will have the drive and ability to perform well under pressure and be proactive in helping the team achieve its goals as well as improve customer satisfaction.

Your main responsibilities are:

• Manage stock locations and update the system as and when required.
• Address all stock queries efficiently and in a timely manner, to assist in achieving customer service levels.
• Manage control measures to ensure, inaccuracies and discrepancies are recorded and signed off.
• Liaise with other departments and depots, responding to all enquiries both internal and external, deal with damaged stock and customer returns.
• You will need an analytical mind with good attention to detail as you strive to achieve the required results
• The role will also see you carry out a range of administration tasks supporting the wider team. Using your strong IT and organisational skills, you'll carry out tasks including credit investigation and processing & daily dispatch reporting.
• Action any Quarantine activity as requested.
• Ensure that all Health & Safety policies and procedures are complied with and fully maintained.
• Provide support and assistance as required to the Stock Manager.

Candidate requirements:

Problem solving and good communication skills are essential, as well as flexibility and attention to detail as this role is very much about accuracy and quality.

A knowledge of computer software packages including Word, Excel & Outlook is required.

About us

Our journey began back in 1929. Since then, we've continued to build a strong and resilient business with a great future. It's why we believe we're the best foodservice provider in the country.

A journey that gives back

We want your career with us to be as rewarding as possible. So, you'll get lots in return for your hard work. That includes benefits that can support your wellbeing and financial security, and give you peace of mind.

The essentials

• 25 days holiday (plus bank holidays) as a minimum and the opportunity to buy more
• A pension - contribute 4% and we'll match you (after year 1, we'll match your contributions up to 6%).
• Life cover that you can increase.
• Access to confidential support and counselling, when you need it.
• A health plan that gives you money back on everyday medical costs for all the family, as well as access to a digital GP.

The extras

• Exclusive range of high street discounts including cinema, tech, travel, fashion, food and drink.
• Get paid as you earn - access to up to 20% of your pay before payday.
• Opportunity to buy dental cover and critical illness cover.

We want everyone to join our journey

We're on a journey towards creating the best possible workplace. We've got some way to go, but we're building a diverse and caring workforce. One that's filled with forward-thinking people who each bring unique talents and skills. So whatever your life experience, we want you to join us - and you really can come as you are!