Physical SOC Analyst, Strategic Security Design and Operations (SSDO)

VulnU; United Kingdom; Remote; GBP 65,000 - 90,000; Full time

Job summary

Amazon AWS is seeking an AWS Incident Response Team (IRT) Analyst to protect physical infrastructure and personnel within a 24/7 PSOC environment. You will manage access control, monitor CCTV and guard forces, and coordinate incident response among internal teams and external partners.

The role requires strong customer service, communication, and judgment, with willingness to work nights, weekends, and holidays. UK-wide roles may involve government security clearance processes.

Qualifications

• Experience in security operations, risk management, and incident response.
• Knowledge of access control and CCTV technologies is required.
• Experience in corporate security or related field is preferred.

Responsibilities

• Respond to physical security events affecting AWS infrastructure and personnel.
• Triage trouble tickets and provide technical support to stakeholders.
• Maintain and monitor access control systems and security procedures.

Skills

Security operations

Incident response

Threat management

Risk assessment

Crisis management

Security governance

Education

Associate's degree or above

CISSP/CISA/CISM or other security certification

Tools

Access control systems

CCTV systems

Job description

Amazon Web Services is a dynamic and rapidly growing business within Amazon.com. We provide a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. We provide organisations with building block web services that allow them to innovate faster and operate their software more cost-effectively. These services-in-the-cloud include on-demand compute capacity, storage, content delivery, querying of structured data, message queuing, and more. The AWS team is building and delivering the next generation of cloud computing that supports public AWS offerings like S3, EC2, and CloudFront. We are innovating new ways of building massively scalable distributed systems.Would you like to join a team of physical security professionals and conduct security operations in Amazon Web Services (AWS) spaces? The AWS Physical Security Operations Centre (PSOC) is looking for a motivated individual to work as an AWS Incident Response Team (IRT) Analyst.What does an IRT Analyst do at AWS?As an AWS IRT Analyst, you will employ physical security strategies and procedures in accordance with service level agreements concerning AWS security processes. You will work within the AWS PSOC while responding to physical security events affecting or threatening AWS physical infrastructure, associates, operations, and assets region wide. Daily responsibilities include physical access control administration, monitoring physical access control systems, monitoring a contracted guard force, report writing, intelligence gathering and distributing program wide notifications when necessary. You will also manage internal and external email and phone communications, triage trouble tickets, handle incoming queries, and provide technical support to internal stakeholders.The successful candidate should have a proven record of accomplishment of customer service, possess excellent verbal and written communication skills, and demonstrate good judgment while multi-tasking. The candidate will also be able to follow PSOC tasks, procedures, and utilise discretion when dealing with sensitive information. Most importantly the candidate will possess the appetite and inclination to continually identify ways to improve and raise the bar for security. The AWS PSOC is a 24/7/365 operation and shift work will be required, including nights, weekends and holidays.We are seeking motivated team members with a willingness to learn and experience in physical security operations covering areas such as: security operations centres, security dispatch centres, military or law enforcement. The IRT Analyst is a core element of the AWS PSOC, so if you would like to be part of a bar-raising physical security team, join us!About the teamHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.About the teamAbout Amazon SecurityDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.You will need to be a UK national and able to obtain and maintain a UK Government Security Clearance. Further details found here: https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels- Experience in the security field in a global corporate environment or large-sized organization (e.g. NGO, public sector, police, or military), including experience in a managerial role- Knowledge of existing and developing technologies- Experience with access control and CCTV systems- Experience in security operations, risk management, and incident response- Experience in Incident Management, Threat Management, Corporate Investigations, Law Enforcement, Security Operations, Crisis Management or a related field that involves conducting threat assessments, workplace investigations, and/or incident response- Associate's degree or above, or CISSP, CISA, CISM or other security certificationAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy\\_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.