Physical Security Intelligence and Incident Manager

Mitie Cleaning & Hygiene Services; London; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading company in cleaning and hygiene services is seeking a Physical Security Intelligence and Incident Manager to oversee security operations and manage a team. This global role involves monitoring intelligence, producing reports, and ensuring crisis management support. The ideal candidate will have experience in security management, excellent communication skills, and a strong analytical mindset.

Benefits

Healthcare

Flexible holidays

Discounts

Pension

Career development opportunities

Qualifications

• Experience managing SOC/GSOC teams or relevant qualifications.
• Fluent in English with excellent communication skills.
• Experience in producing intelligence and incident reports.

Responsibilities

• Assess impact to employees, assets, operations, and reputation.
• Provide intelligence and security briefings to management.
• Monitor current intelligence to identify risks and threats.

Skills

Communication

Analytical

Leadership

Education

GCSEs including English and Maths or equivalent

Tools

MS Office

Data analysis tools like Power BI

Job description

Physical Security Intelligence and Incident Manager

Join to apply for the Physical Security Intelligence and Incident Manager role at Mitie Cleaning & Hygiene Services.

This is a global role responsible for supporting and managing a team of PSOC operatives to protect our organization's people, property, information, and reputation. The role involves monitoring and responding to information and alerts from intelligence sources and security systems, ensuring timely and accurate tactical intelligence and crisis management support.

Key Responsibilities

• Assess impact to employees, assets, operations, and reputation.
• Provide intelligence and security briefings to management.
• Coordinate with IMT during incidents.
• Produce and disseminate intelligence reports throughout the contract lifecycle.
• Support information dissemination during incidents affecting the client.
• Support emergency communications when necessary.

Additional Duties

• Monitor current intelligence to identify risks and threats.
• Assist in producing intelligence reports with the team.
• Provide assessments from risk providers and open-source sources.
• Monitor security incidents and strategic trends globally.
• Analyze complex security data and produce reports.
• Maintain communication with internal clients.

Travel and Event Security

• Oversee travel risk management and security assessments.
• Monitor international risks and issue alerts.
• Support travelers and liaise with third-party providers.
• Monitor and report during global events.
• Coordinate with on-site security for risk intelligence.

Physical Security Operations

• Follow operational instructions and SOPs.
• Support site security operations and investigations.

Person Specification

Essential

• Experience managing SOC/GSOC teams or relevant qualifications.
• Fluent in English with excellent communication skills.
• Experience in producing intelligence and incident reports.
• GCSEs including English and Maths or equivalent.
• Proficiency in MS Office and report writing.
• Full 5-year employment/academic history.

Desirable

• Bilingual skills and experience with intelligence systems.
• First Aid qualification.
• Experience with data analysis tools like Power BI.
• Knowledge of data privacy laws.

Personal Attributes

• Self-motivated, professional, and confidential.
• Organized, able to work under pressure, and analytical.
• Team-oriented with leadership capabilities.
• Patient, courteous, and calm in challenging situations.

This role includes benefits such as healthcare, flexible holidays, discounts, pension, and career development opportunities. Mitie values diversity and is committed to inclusive recruitment. To apply, click 'Apply Now'.