Phone Shop Specialist — Flexible Hours & Growth

Tesco; Newbury; On-site; GBP 19,000 - 21,000; Full time

Benefits offered by this job

Disability Confident Leader

Flexible working discussions

Job summary

Tesco Phone Shop is seeking a friendly, customer‑focused colleague to join our in-store team in Newbury. You will engage customers, help them choose mobile products and services, and assist with phone setups and contracts in a fast-paced retail environment.

We offer structured shift patterns within availability windows and a minimum guaranteed hours per week, with opportunities to grow your skills across the Phone Shop and wider store.

Qualifications

• Provide friendly, natural service to customers.
• Help customers choose mobile products and services.
• Complete phone and contract setups.
• Support customers with a range of tech queries.
• Build rapport quickly with customers.
• Take initiative to make the right decisions for customers.

Responsibilities

• Provide friendly, natural service and get to know customers.
• Offer flexible support across the Phone Shop and wider store, assisting with device and plan choices.
• Complete phone and contract setups and help customers with tech queries.

Skills

Customer service

Communication

Teamwork

Sales skills

Job description

Tesco Phone Shop is seeking a friendly, customer‑focused colleague to join our in-store team in Newbury. You will engage customers, help them choose mobile products and services, and assist with phone setups and contracts in a fast-paced retail environment.

We offer structured shift patterns within availability windows and a minimum guaranteed hours per week, with opportunities to grow your skills across the Phone Shop and wider store.