Phone Shop Associate - Flexible Hours & Friendly Tech Help

Tesco; York and North Yorkshire; On-site; GBP 19,000 - 21,000; Part time

Job summary

Tesco Phone Shop Colleague role in the United Kingdom offers a welcoming, customer-focused position within our stores. You’ll help customers select phones and services, complete phone and contract setups, and support a range of tech queries.

You’ll work with a team in a flexible environment, with hours guaranteed at a minimum of 16 per week and options starting at 12 hours. Pay starts at £13.70 per hour, rising to £14.97 inside the M25, with some locations offering additional payments.

Qualifications

• Over 18 for this role.
• Passion for delivering great service.
• Build rapport so customers leave with a great experience.
• Use your initiative and make the right decisions for customers.
• Work well in a team and communicate openly, having fun, and celebrating success.

Responsibilities

• Provide friendly, natural service and get to know your customers.
• Offer flexible support across the Phone Shop and wider store, including helping customers choose mobile products and services, completing phone and contract setups, and assisting with tech queries.
• Make customer-focused decisions and complete key store routines.
• Understand how your role supports great service, strong sales, waste reduction and overall store performance.

Skills

Customer service

Teamwork

Communication

Initiative

Adaptability

Job description

Tesco Phone Shop Colleague role in the United Kingdom offers a welcoming, customer-focused position within our stores. You’ll help customers select phones and services, complete phone and contract setups, and support a range of tech queries.

You’ll work with a team in a flexible environment, with hours guaranteed at a minimum of 16 per week and options starting at 12 hours. Pay starts at £13.70 per hour, rising to £14.97 inside the M25, with some locations offering additional payments.