Phone Shop Colleague — Flexible Hours & Growth

Tesco Retail; Heanor; On-site; GBP 19,000 - 21,000; Full time

Job summary

Tesco Retail is seeking a friendly Phone Shop Colleague to join our store team in the United Kingdom. You will help customers with mobile products, services and contract setups, delivering great service and supporting store performance.

This role emphasizes building rapport, answering tech queries, and providing flexible support across the Phone Shop and wider store. Availability and teamwork are key to success.

Qualifications

• Providing friendly, natural service and getting to know your customers.
• Support across Phone Shop and wider store, helping customers with mobile products and services, and assisting with contracts.

Responsibilities

• Provide friendly, natural service to customers.
• Assist customers with mobile products, services, contract setups and tech queries.
• Contribute to great service and store performance.
• Build rapport with customers to ensure a positive experience.

Skills

Customer service

Communication

Teamwork

Job description

Tesco Retail is seeking a friendly Phone Shop Colleague to join our store team in the United Kingdom. You will help customers with mobile products, services and contract setups, delivering great service and supporting store performance.

This role emphasizes building rapport, answering tech queries, and providing flexible support across the Phone Shop and wider store. Availability and teamwork are key to success.