Phone Shop Associate — Flexible Hours & Great Service

Tesco; St. Austell; On-site; GBP 19,000 - 21,000; Part time

Job summary

Tesco is hiring a Phone Shop Colleague to help customers choose mobile products and services, set up contracts, and answer tech questions. You will work in-store with a focus on friendly, proactive service and strong store performance.

The role supports flexible hours and team collaboration in a dynamic retail environment. We value customer-centred service, the ability to build rapport quickly, and a positive, team-focused approach.

Qualifications

• Strong customer-focused service skills.
• Ability to explain products and services clearly.
• Retail or phone shop experience is a plus.

Responsibilities

• Assist customers in selecting mobile products and services.
• Support with phone and contract setups and tech queries.
• Provide flexible support across Phone Shop and wider store.

Skills

Customer service

Sales

Job description

Tesco is hiring a Phone Shop Colleague to help customers choose mobile products and services, set up contracts, and answer tech questions. You will work in-store with a focus on friendly, proactive service and strong store performance.

The role supports flexible hours and team collaboration in a dynamic retail environment. We value customer-centred service, the ability to build rapport quickly, and a positive, team-focused approach.