Phone Shop Colleague | Flexible Hours & Great Service

Tesco; Shaftesbury; On-site; GBP 19,000 - 21,000; Full time

Job summary

Tesco Phone Shop is hiring as a Colleague to provide friendly service within our store. You will help customers choose mobile products, complete phone and contract setups, and support a range of tech queries.

Hours are scheduled within availability windows with a minimum of 12 hours per week. This role emphasizes teamwork, great service, and positive interactions with customers across the Phone Shop and wider store.

Qualifications

• Providing friendly, natural service and getting to know your customers.
• Providing flexible support across the Phone Shop and wider store, including helping customers choose mobile products and services.

Responsibilities

• Make customer-focused decisions and complete key store routines.
• Build rapport quickly so customers leave feeling confident and satisfied.
• Support customers with mobile products, services and contract setups.
• Assist with tech queries and troubleshooting when needed.

Job description

Tesco Phone Shop is hiring as a Colleague to provide friendly service within our store. You will help customers choose mobile products, complete phone and contract setups, and support a range of tech queries.

Hours are scheduled within availability windows with a minimum of 12 hours per week. This role emphasizes teamwork, great service, and positive interactions with customers across the Phone Shop and wider store.