Phone Shop Associate: Flexible Hours & Great Customer Tech Help

Tesco Retail; North Shields; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Flexible working

Disability Confident Leader

Job summary

Tesco Retail is seeking a Phone Shop Colleague to deliver friendly, proactive service in-store. You will help customers choose mobile products, complete contract setups, and resolve tech questions, while contributing to store sales and smooth operations.

The role emphasizes delivering great customer experiences, building rapport quickly, and supporting store routines with a positive team mindset.

Qualifications

• Customer-focused service and strong communication skills.
• Ability to explain mobile products and services clearly.
• Willingness to work flexible shifts and meet minimum weekly hours (12+).

Responsibilities

• Provide friendly, natural service and build rapport with customers.
• Assist customers with mobile products, services, contracts and tech queries.
• Support Phone Shop and wider store operations to drive service and sales.

Skills

Customer service

Communication

Sales support

Job description

Tesco Retail is seeking a Phone Shop Colleague to deliver friendly, proactive service in-store. You will help customers choose mobile products, complete contract setups, and resolve tech questions, while contributing to store sales and smooth operations.

The role emphasizes delivering great customer experiences, building rapport quickly, and supporting store routines with a positive team mindset.