Phlebotomy Supervisor

Labcorp; West of England; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

PST Incentive Plan

Comprehensive benefits

Job summary

Labcorp is seeking a Phlebotomy Supervisor to lead a team of phlebotomists in Patient Service Centers and client sites. The role focuses on staff management, workflow optimization, and ensuring high-quality specimen collection and service delivery.

You will oversee scheduling, payroll, performance reviews, and collaboration with HR, while maintaining exceptional patient and client satisfaction. Travel to additional sites may be required as needed.

Qualifications

• High school diploma or equivalent.
• 2+ years as a phlebotomist.
• 3+ years supervising a team.
• Valid driver's license and reliable transportation.

Responsibilities

• Supervise a team of 25 or more phlebotomists working in Patient Service Centers and/or physician's offices.
• Manage patient flow, wait times, and inventory levels and information logs.
• Monitor monthly productivity and report any deviations as necessary.
• Coordinate phlebotomists' schedules through resourceful and creative thinking.
• Perform operational duties such as payroll, monthly schedules and performance appraisals.
• Partner with Human Resources regarding employee relations issues and disciplinary actions.
• Hire and train phlebotomists to fill any open positions.
• Communicate effectively to internal and external customers including patients, client office staff, sales team, logistics and senior management.
• Provide exceptional customer service to all patients and clients.
• Assist in the set-up of new Patient Service Centers or Client Offices.
• Provide resolution of any patient or client issues.
• Perform, collect and prepare specimens when needed.
• Travel to additional sites as necessary.

Skills

Phlebotomy

Leadership

Team supervision

Customer service

Communication

Education

High school diploma or equivalent

Phlebotomy certification

Job description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.

Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.

Labcorp is seeking a Phlebotomy Supervisor to join our team in Bristol, TN.

Work Schedule:

Monday-Friday hours vary between 5:30AM-7:00PM, additional days and hours as needed

Job Responsibilities

• Supervise a team of 25 or more phlebotomists working in Patient Service Centers and/or physician's offices
• Manage patient flow, wait times, and inventory levels and information logs
• Monitor monthly productivity and report any deviations as necessary
• Coordinate phlebotomists' schedules through resourceful and creative thinking
• Perform operational duties such as payroll, monthly schedules and performance appraisals
• Partner with Human Resources regarding employee relations issues and disciplinary actions
• Hire and train phlebotomists to fill any open positions
• Communicate effectively to internal and external customers including patients, client office staff, sales team, logistics and senior management
• Provide exceptional customer service to all patients and clients
• Assist in the set-up of new Patient Service Centers or Client Offices
• Provide resolution of any patient or client issues
• Perform, collect and prepare specimens when needed
• Travel to additional sites as necessary

Minimum Qualifications

• High school diploma or equivalent
• 2 years or more of experience as a phlebotomist
• 3 years or more of experience supervising or leading a team

Preferred Qualifications

• Phlebotomy certification or completed training
• 5 Years or more of experience supervising or leading a team

Additional Job Standards

• Valid Driver's License and clean driving record with reliable transportation
• At least 21 years’ old
• In-depth knowledge of phlebotomy duties, responsibilities and techniques
• Proven track record in providing exceptional customer service
• Strong communication skills; both written and verbal
• Ability to work independently or in a team environment
• Comfortably working under minimal supervision
• Reliable transportation and clean driving record if applicable
• Able to pass a standardized color blindness test

As a Phlebotomy Supervisor you will lead a team of Phlebotomists and directly impact the Patient/Client experience. You will manage and oversee all aspects of our LabCorp patient service centers and designated client locations. This role emphasizes your ability to lead, inspire, and develop others. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!

PST’s may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics.

Benefits:

Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, pleaseclick here.

Labcorp Is Proud To Be An Equal Opportunity Employer

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

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