Phlebotomy Supervisor

The Shrewsbury And Telford Hospital Nhs Trust

Halford CP

On-site

GBP 26,000 - 27,000

Full time

11 days ago

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Job summary

The Shrewsbury and Telford Hospital NHS Trust is hiring a Supervising Phlebotomist to join the phlebotomy team across Telford and Shrewsbury sites. The role involves supervising phlebotomy staff, venepuncture duties, and data recording in a busy clinical diagnostics environment.

Permanent, full-time Band 3, salary £25,760–£27,476 per year, Agenda for Change. Applicants should have phlebotomy experience, paediatric venepuncture, and strong communication and organisational skills.

Qualifications

GCSEs in Maths and English (minimum)
NVQ Level 2 or equivalent
Experience as a phlebotomist
Paediatric venepuncture experience

Responsibilities

Collect blood samples by venepuncture from adults and paediatrics across sites
Record and label samples accurately according to SOPs
Update statistics and enter data into relevant databases
Supervise phlebotomy/booking teams and maintain rota plans

Skills

Phlebotomy experience

Paediatric venepuncture

Attention to detail

Interpersonal skills

Verbal communication

Education

GCSE Maths

GCSE English

NVQ Level 2

Tools

None

Job description

Job summary

Please note this role is not eligible for visa sponsorship

An opportunity has arisen for an experienced and enthusiastic individual to join our Phlebotomy Team at The Princess Royal Hospital, Telford, The Royal Shrewsbury Hospital in Shrewsbury, Whitchurch Community Hospital Whitchurch and the new Clinical Diagnostics Centre based at Hollinswood house Telford. Working on Wards, Outpatients and in the Community Diagnosic Centre, Stafford Park. Main base is Telford.

We are advertising for 1 x 37.5 hour post working 37.5 hours over 7 days at any of the phlebotomy locations. This is a cross site post when there is an operational need to travel to an alternative site. Monday-Friday 5 days 08:00-12:00 or 13:00 - 17:00 between phlebotomy operating hours. Following a rotational Rota for weekends and bank holidays. Phlebotomy operating hours currently are: 08:00-17:00 Monday-Friday, 08:00-12:00 noon Saturday's, Sunday's and bank holidays. These hours are currently under review and could be subject to change in the future.

The successful candidate must have experience as a Supervisor Phlebotomist, should have excellent communication skills, be able to work under pressure with the ability to record data accurately, have an approachable nature and the ability to fulfil the travel requirements. Previous experience working as a supervisor is essential.

Shifts will vary according to service needs so flexibility is essential.

Main duties of the job

The successful applicants will be part of a team that provides a phlebotomy service to The Shrewsbury and Telford Hospital NHS Trust.

Duties will include -

Collection of blood samples by venepuncture from adults and paeds in Community Diagnostic Centre, wards, and outpatients
Collection of blood samples by venepuncture from children age 12 months to 18 years.
Recording and labelling of samples in accordance to SOP's.
Collection of relevant statistics and entering into relevant databases.
Delivery of samples to the laboratory by hand, via the hospital vacuum air tube system, by portering staff and transport systems.
Understand and apply health and safety, clinical risk management and quality control responsibilities, as these relate to the performance of your duties.
Maintain a clean and tidy working environment.
Midday, morning, or afternoon shifts- including weekends and Bank/Public holidays are allocated on a rota basis across the whole team.
There is occasional expectation to cover periods of absence by other members of the team.
Through appraisal and liaison with the phlebotomy trainers, continually maintain and update skills, maintaining a personal record of achievement.
Organising Rotas for all shift patterns for wards, outpatients and community.
Supervising phlebotomists /booking team/volunteers
Updating statistics

About us

At present we have 46 Phlebotomists working across 4 sites. We provide a safe booking appointment system at The Princess Royal Hospital, Telford (PRH), The Royal Shrewsbury Hospital (RSH) Community Diagnostics Centre(CDC) and Whitchurch Community Hospital.

We cover inpatients (PRH/RSH only) and outpatients at all 4 sites, providing a service for both GP's and consultants.

Our Poppy's Promise Commitment

We believe that compassionate care sits at the heart of everything we do. Every member of our team -- clinical or non-clinical -- plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.

We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.

Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.

By joining our team, you are committing to uphold these values -- ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Person Specification

Education

Essential

Evidence of a good level of general education including GCSE's In Math's and English grades 9 - 4 (or equivalent).
NVQ Level 2 or equivalent experience

Desirable

First Aid certificate
ECDL or equivalent
Phlebotomy Competence certificate

Skills

Essential

Ability to pay close attention to detail
NVQ Level 2 or equivalent experience
Experience of working as a phlebotomist
Paediatric venepuncture experience
Good written and verbal skills
Good level of interpersonal skills with all age groups

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name: The Shrewsbury and Telford Hospital NHS Trust

Address: The Princess Royal hospital, Apley Castle, Telford, TF1 6TF, United Kingdom

Employer's website: http://www.sath.nhs.uk/

Employer contact details

For questions about the job, contact:

Phlebotomy Service Manager

Heidi Van Duivenbooden

heidi.van-duivenbooden@nhs.net

01743261000

Details

Date posted: 01 October 2026