Phlebotomist

Allscreens Nationwide Ltd; Ospringe; On-site; GBP 22,000 - 32,000; Full time

Job summary

Faversham Medical Group is seeking a Phlebotomist (Care Coordinator) to perform venepuncture on GP referrals and support PCN activity. You will work under the Nurse Lead within established guidelines to collect samples, ensure patient comfort, and maintain accurate records.

Responsibilities include sample handling, labelling, timely dispatch, and collaboration with administrative teams. This role emphasizes safety, confidentiality, and adherence to local policies.

Qualifications

• Venepuncture and sample collection techniques.
• Ability to work under supervision of clinical leads.
• Compliance with infection control and patient safety procedures.

Responsibilities

• Prepare and maintain environments and equipment before, during and after patient care interventions.
• Confirm patient consent for blood collection and ensure patient comfort.
• Collect blood samples as referred by GP and label with patient details.
• Dispatch samples to laboratories in a timely fashion.
• Record collection in patient records per group procedures.
• Report anomalies to a senior member of staff.
• Notify GP/Nurse of significant patient issues.
• Perform blood pressure recording and urine tests as required.
• Assist administrative team and maintain stock of clinical supplies.

Job description

JOB TITLE: PHLEBOTOMIST (CARE COORDINATOR)

REPORTS TO: PARTNERS OF FAVERSHAM MEDICAL GROUP (Clinically) PRACTICE MANAGER (Administratively)

Job Summary

Working under the direct supervision of the Nurse Lead and strictly in accordance with specific Faversham Medical Group guidelines and protocols, the post-holder will be responsible for performing venepuncture to obtain blood samples from patients only as the result of a direct referral from a GP. To act as Phlebotomist when required for Faversham Medical Groups contribution towards Primary Care Network (PCN) activity.

Duties and Responsibilities

• Prepare and maintain environments and equipment before, during and after patient care interventions.
• Ensuring that the patient is as comfortable and relaxed as possible and confirming their agreement to the collection of a blood sample.
• Collection of sample(s) of blood in accordance with training and procedures.
• Ensuring samples are stored in appropriate containers.
• Accurate, legible labelling of all samples to confirm patient identity.
• Checking patient identification against GP request and confirming with patient whenever possible.
• Recording collection of blood sample in patient record in accordance with Faversham Medical Group procedure.
• Ensuring that samples are dispatched to the appropriate laboratories in a timely fashion.
• Ensuring that anomalies are reported to a senior member of staff.
• Notifying the GP/Nurse of any significant patient issues.
• Blood pressure recording.
• Urine tests.
• Liaising with and assisting members of the administrative team.
• Perform administrative tasks to meet the needs of Faversham Medical Group and the Urgent Treatment Centre.
• Clear and re-stock consulting rooms.
• To assist with maintaining, ordering, putting away clinical supplies and stock rotation.

Confidentiality

Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Faversham Medical Group staff and other healthcare workers. They may also have access to information relating to Faversham Medical Group as a business organisation. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of Faversham Medical Group may only be divulged to authorised persons in accordance with Faversham Medical Group policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety

The post-holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control as defined in Faversham Medical Group Health & Safety policy and Faversham Medical Groups Infection Control policy and published procedures.

This will include (but will not be limited to):

• Using personal security systems within the workplace according to Faversham Medical Groups guidelines
• Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
• Responsible for the correct and safe management of the specimens process including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
• Management and maintenance of Personal Protective Equipment (PPE) for Faversham Medical Group including provision, ordering, availability and ongoing correct usage by staff
• Ownership of infection control and clinically based patient care protocols, and implementation of those protocols across Faversham Medical Group
• Active observation of current working practice across Faversham Medical Group in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
• Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
• Monitoring Faversham Medical Group facilities and equipment in relation to infection control, ensuring that provision of hand cleansing facilities, wipes etc are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate.
• Safe management of sharps procedures including training, use, storage and disposal
• Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards.
• Initiation of remedial / corrective action where needed or escalation to responsible management
• Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised
• Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers
• Undertaking periodic infection control training (minimum twice annually) Routine management of own team / team areas, and maintenance of work space standards
• Waste management including collection, handling, segregation, container management, storage and collection
• Spillage control procedures, management and training
• Decontamination control procedures, management and training, and equipment maintenance
• Maintenance of sterile environments

Safeguarding

Safeguarding: It is the responsibility of all staff at Faversham Medical Group to; Safeguard and promote the welfare of children and vulnerable adults. Ensure their safeguarding adults and safeguarding children training is up to date at the level appropriate to their role. Ensure the safeguarding policies and procedures in place within Faversham Medical Group are adhered to during employment.

Equality and diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Faversham Medical Group procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional development

The post-holder will participate in any training programme implemented by Faversham Medical Group as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality

The post-holder will strive to maintain quality within Faversham Medical Group, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources.

Communication

The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognize peoples needs for alternative methods of communication and respond accordingly.

Contribution to the Implementation of Services

The post-holder will: Apply Faversham Medical Group policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate.

Housekeeping duties

The post-holder will: Serve refreshments, clean and tidy away afterwards. Defrost fridge if appropriate. Ensure premises are kept clean and tidy between visits from cleaning staff. Replace and maintain indoor plants. Tidy and sort toys, magazines, leaflets etc. Discard old or damaged items. It is important that all members of staff are prepared to take on additional duties or relinquish existing duties in order to maintain the efficient running of Faversham Medical Group.

The Partners reserve the right to redistribute duties and functions among members of staff from time to time, and requests for such changes shall not be reasonably refused.