Phlebotomist

Randox Food Diagnostics; Leicester; On-site; GBP 25,000 - 35,000; Full time

Job summary

An exciting opportunity awaits as a Phlebotomist in a leading health diagnostics firm. You will play a crucial role in ensuring clients receive exceptional service while collecting blood samples and conducting health measurements. This position offers a dynamic work environment where you can utilize your phlebotomy skills and customer service expertise. Join a forward-thinking organization that is dedicated to improving health outcomes with innovative diagnostic solutions. If you are passionate about healthcare and eager to make a difference, this role is perfect for you!

Qualifications

• Must have previous phlebotomy experience and relevant certification.
• Strong customer service and IT skills are essential.

Responsibilities

• Conduct blood and urine sample collection and maintain accurate records.
• Provide excellent customer service and upsell services.

Skills

Phlebotomy experience

Customer service skills

IT literacy

Flexibility with working hours

Sales experience

Education

Phlebotomy certificate or equivalent training

Tools

Patient Information Systems (PIS)

Microsoft packages

Job description

Phlebotomist – Holland & Barrett, Leicester – (Job Ref: 25/PBLC)

Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for a phlebotomist within our clinic in a Holland and Barrett store in Leicester.

What does the Randox Health team do?

At Randox Health we encourage individuals to adopt a personalised, preventative approach to their health and well-being, ultimately helping them to live healthier for longer. Using Randox revolutionary technology we measure hundreds of health biomarkers, generating unrivalled data that when combined with our complex algorithms can predict future health concerns and identify early signs of illness even before symptoms arise. This empowers individuals to act sooner to prevent or delay disease onset – moving from a model of sickness management to true preventative healthcare. Our unique biomarker tracking service allows you to establish a health baseline from which you can track and monitor improvements over time.

Location: Within a Holland and Barrett store in Leicester. Exact location is TBC.

Contract Offered: Full-time, permanent

Working Hours / Shifts: 40 hours per week, across 5 days, including some weekends.

For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage.

In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Disclosure and Barring Service check.

What does the Phlebotomist role involve?

This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients. This is a varied role that may also include the following responsibilities:

1. Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).
2. Demonstrate sensitive communication to ensure client understanding and consent.
3. Maintain accurate records in PIS, uploading all relevant documentation.
4. Represent the company professionally at offsite events and appointments.
5. Engage in upselling and cross-selling at our private health clinic.
6. Proactively drive sales and exceed targets.
7. Complete company forms, specimen labelling, and laboratory test order forms accurately.
8. Demonstrate high IT literacy in order to manage various software systems and daily tasks.

Essential criteria:

1. Previous Phlebotomy experience and certificate or equivalent training.
2. Confident using IT programmes.
3. Flexibility with working hours, as required by the business inclusive of evenings and weekends.
4. Exemplary customer service skills and experience.
5. Ability to manage existing clientele and generate new clientele at the same time.
6. Valid UK driving license.

Desirable:

1. Experience in a private healthcare setting.
2. Proficiency in the use of Microsoft packages.
3. Confidence and experience working internal / external events.
4. Sales / Retail experience.

How do I apply?

Click Apply on the site of this advertisement. You will then submit your CV to Randox for review. This advert may be open for as long as 30 days, although we may close the advert early, if we receive sufficient applicants.

About Randox Health:

For almost 40 years Randox has been at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. This experience and expertise powers each of our state-of-the-art Randox Health clinics, based in over 20 locations across the UK and Ireland. A mobile service enabling certified Randox Health staff to visit clients at their convenience is also available.

In early 2020, Randox were one of the first to respond to the coronavirus pandemic, developing a pioneering diagnostic test for COVID-19 in just a few weeks. Our rapid COVID-19 testing service was trusted and used by a variety of private companies, individuals, the sports industry and in the UK Government’s National COVID-19 Testing Programme.