Pharmacy Technician - Dispensary and Ward

Transformation Unit; Oxford; Hybrid; GBP 32,000 - 39,000; Full time

Job summary

The John Radcliffe Pharmacy department at Oxford University Hospitals NHS Foundation Trust is seeking a Registered Pharmacy Technician to join the dispensary and ward teams. This full-time, Band 5 role offers hospital pharmacy experience across both dispensary and clinical services and requires NVQ Level 3 in Pharmacy services and GPhC registration.

You will support dispensary operations, stores and ward-based tasks, participate in weekend and bank holiday rotas, provide patient counselling, and

Qualifications

• Qualified Pharmacy Technician with NVQ Level 3 or equivalent; GPhC registered.
• Dispensary experience in hospital or community setting.
• Experience in training/supervision of other staff.
• Strong interpersonal and communication skills at all levels.
• Team player who works in line with Trust values.

Responsibilities

• Assist in dispensary, stores and ward-based work on John Radcliffe Hospital site.
• Provide coordinator support to the dispensary team and to Senior Technicians.
• Labeling, dispensing and checking duties; monitor workload and KPI tracking.
• Patient counselling and handling enquiries from service users.
• Ward allows medicines reconciliation, one-stop ordering; manage stores and distribution.

Skills

NVQ Level 3

Dispensary experience

Training/supervision experience

Interpersonal skills

Communication skills

Team player

Pharmacy stores and distribution

Patient counselling skills

Education

NVQ Level 3 in Pharmacy services

Tools

Automated dispensing system

Job description

Main area Pharmacy Grade Band 5 Contract Permanent Hours Full time - 37.5 hours per week (Monday - Friday, early and late shifts, weekend & Bank holidays as per rota) Job ref 321-CSS-8351253-B5

Employer Oxford University Hospitals NHS Foundation Trust Employer type NHS Site John Radcliffe Hospital Town Oxford Salary £32,073 - £39,043 per annum/pro rota Salary period Yearly Closing 12/11/2026 23:59

Pharmacy Technician - Dispensary and Ward

Band 5

Job overview

The John Radcliffe Pharmacy department is looking for Registered Pharmacy Technician to join them! This is an exciting opportunity for those who would like to gain hospital experience, working both in dispensary & on the wards.

The post holders will support both our Dispensary and Clinical services and ensure that our patients receive the best care possible. This opportunity is ideal for those would like to gain hospital pharmacy experience. Applicants must hold the NVQ level 3 in Pharmacy services or equivalent recognised qualification, applicants must also be registered with the General Pharmaceutical Council.

Main duties of the job

The Pharmacy Technician role is varied, and requires flexibility in your approach to work, supporting both dispensary, stores and ward-based work on the John Radcliffe Hospital site. The successful applicant will be required to assist in the smooth running of the dispensary, providing co-ordinator support to the dispensary team together with our Senior Technicians, or in the absence of the Senior Technician, and at weekends. You will support the training and induction of new members of the team, pharmacy apprentices, trainee technicians and pharmacists working alongside you.

This role includes labelling, dispensing and checking duties, monitoring of workload and our tracking screen to support our TTO KPI, patient counselling and much more! Ward based tasks will include assessing of patients own drugs, medicines reconciliation and one stop ordering. Excellent customer service skills are essential in this role as you will answer the phone, dealing with queries from our service users, and cover both staff and out-patient reception. Stores responsibilities include supporting ward and fluid top up services to clinical areas, receipting of deliveries and stock management processes.

We are lucky to be supported by ever evolving technology, with electronic prescribing and a robot to support the labelling and dispensing of medications. The successful applicant will be trained in the full use of the robotic system on either site.

Working for our organisation

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.We call thisDelivering Compassionate Excellenceand its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel .

Detailed job description and main responsibilities

The John Radcliffe dispensary team is a friendly and hardworking team of staff ranging from band 2 Assistants through to band 7 Technicians. Many of our dispensary technicians later take other roles within the wider Pharmacy team and this role is ideal for gaining that experience to progress further in your career.

This is a full-time position, 37.5 hours per week Monday to Friday, with working hours of 9:00-17:15, however flexible working options would also be considered. You will also be required to participate in weekend working on a 1:6 rota basis, bank holiday, early and late duty rotas as per rota.

Person specification

• Qualified Pharmacy Technician holding an NVQ Level 3 or other relevant qualification. Registered with GPhC
• Comprehensive dispensary experience and knowledge in either Hospital or Community
• Previous experience of training/supervision of other staff
• Enthusiastic and responsible attitude
• Good interpersonal and communication (written and verbal) skills with staff inside and outside of the department.
• Team player who is considerate to the needs and feelings of others in the Team and works to the Trust values.
• Able to acknowledge, appreciate and conform to change that occurs.
• Accredited for Medicines Optimisation work (MMT)
• Good time management, organisation and prioritisation skills and accurate in your work and with attention to detail.,
• Responsive to direction and constructive feedback.
• A role model that demonstrates a professional attitude at all times.
• Experience of using an automated dispensing system.
• Uses own initiative and can work alone.
• To be able to take part in the induction of new staff to the department as necessary. Play a key role in the Health and Safety of yourself and that of your working colleagues in the Department.
• Experience of pharmacy stores and distribution
• Patient counselling skills
• First aid trained
• Fire Marshall trained
• Completion of recognised Leadership Training programme

Employer certification / accreditation badges

You must have appropriate UK professional registration.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Name Hannah Newton-Oakes Job title Senior Pharmacy Technician Email address [e-mail] Telephone number 01865 221502 Additional information

Myself (Hannah Newton-Oakes), Graham Smith (Senior Technicians) and Charlotte Woodward (Operations Manager) will be happy to discuss the position and any questions you may have on 01865 227853.

Thanks,

Hannah