Dispensary & Education Pharmacy Technician

Oxford University Hospitals NHS Foundation Trust; Packmoor; On-site; GBP 32,000 - 42,000; Full time

Job summary

Oxford University Hospitals NHS Foundation Trust is seeking a Registered Pharmacy Technician to join the Dispensary & Education and Training team at the John Radcliffe site. The role combines technical dispensing duties with a focus on training, mentoring, and NVQ assessment to develop our apprentices and pre-registration staff.

The post offers full-time hours (37.5 per week) with 9:00–17:15 shifts and occasional weekend involvement on a 1:6 rota, plus opportunities for career development within

Qualifications

• Qualified Pharmacy Technician, registered with the GPhC holding an NVQ Level 3 or other relevant qualification.
• Experience in training and development is desirable.
• Ability to mentor and support apprentices and pre-registration staff.

Responsibilities

• Act as an NVQ assessor on completion of CAVA award, working with the Education and Training Team to assess and support our apprentices.
• Progress to become an Internal Verifier (IQA) after relevant experience.
• Mentor and supervise Apprentice Assistants.
• Coordinate inductions and provide practical training to pre-registration Pharmacy Technicians and Pharmacy Assistants.
• Assist with recruitment and support staff during induction and probation periods.
• Dispensing/checking duties as directed by Senior Technicians.
• Dispensary Co-ordinator responsibilities with Senior Technicians and at weekends.
• Monitor workload and track KPI metrics to support the team.
• Resolve CD balance discrepancies in collaboration with the team.

Skills

GPhC registered

Qualified Pharmacy Technician

Mentoring & training

Time management

Education

NVQ Level 3 or equivalent

Certificate of Competence in Vocational Assessment (CAVA)

Job description

Oxford University Hospitals NHS Foundation Trust

Dispensary & Education Pharmacy Technician

The closing date is 13 November 2026

My name is Hannah Newton-Oakes, I am a Senior Pharmacy Technician in the the John Radcliffe Pharmacy. I am privileged to support in leading our very hardworking Dispensary team in providing a dispensary service, supplying in-patient, outpatient and discharge medication to Patients of the John Radcliffe Hospital in Oxford. This is a post offering a rare and exciting opportunity to provide technical support to the John Radcliffe Dispensary as well as developing yourself an Education and Training Technician.

We are looking for an enthusiastic and highly motivated Registered Pharmacy Technician to join our team as a Dispensary and Education and Training Technician. This role would be ideally suited for a qualified Technician with a Dispensary background, looking to progress their career, with a particular interest in training and mentoring others.

Within this role you will receive full training to become an NVQ assessor (CAVA award). This accreditation will allow you to support our Assistant apprentices in completion of their Pharmacy qualifications. You will also have the opportunity to develop your leadership skills, working jointly with the Pharmacy Operational team to provide key co-ordinator support to the Dispensary team.

Main duties of the job

The candidate will be required to work jointly with the Pharmacy Operational, Education and Training and Dispensary teams in the following key areas:

Training:

• Act as an NVQ assessor on completion of CAVA award, working with the Education and Training Team to assess and support our team of apprentices through their level 2 Pharmacy Services qualification.
• Following relevant experience, progress to become an Internal Verifier (IQA).
• Mentor and supervise the Apprentice Assistants.
• Coordinate inductions and provide practical support and training to our pre-registration Pharmacy Technicians and Pharmacy Assistants.
• Take part in the recruitment process of Apprentices and Pre-registration Pharmacy Technicians and help to support these staff through their induction and probationary periods.

Dispensary:

• Providing regular dispensing/checking duties as directed by the Senior Technicians.
• Dispensary Co-ordinator responsibilities within the dispensary, together with the Senior Technicians, or in the absence of Senior Technicians, and at weekends.
• Monitoring of workload and tracking screen to support our TTO KPI.
• Providing support to the team with regards to resolving CD balance discrepancies.

About us

The dispensary team is a friendly and hardworking team of 25 staff ranging from band 2 Assistants through to band 7 Technicians. This role is ideal for gaining that experience to progress further in your career, many of our dispensary based Technicians later go on take other roles within the wider Pharmacy team.

This is a full-time dispensary based position, 37.5 hours per week Monday to Friday, with working hours of 9:00-17:15, however flexible working options would also be considered. You will also be required to participate in weekend working on a 1:6 rota basis, bank holiday, early and late duty rotas as per rota.

Some posts will be subject to criminal records bureau checks.

Equality of opportunity is assured and we are committed to improving your working life.

Our no smoking policy advances a healthier environment.

Person Specification

• Qualified Pharmacy Technician, registered with the GPhC holding an NVQ Level 3 or other relevant qualification.
• Demonstrable time management, organisational, written and oral communication skills
• Certificate of Competence in Vocational Assessment (CAVA) or willing to complete
• Appropriately assertive and confident.
• Demonstrate enthusiasm for and interest in training and development
• Ability to teach staff of all levels
• Responsive to direction and constructive feedback.
• Basic all round knowledge of Pharmacy Department
• Enthusiastic, adaptable, flexible and able to demonstrate an ability to work independently and as part of a team under pressure.
• Uses own initiative and can work alone.
• Good all round understanding of Pharmacy Services
• Previous experience of providing training or teaching for other staff
• Previous management experience, including delegation of tasks and organising workload

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Oxford University Hospitals NHS Foundation Trust