Pharmacy Technician

TN United Kingdom; Kilmarnock; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading pharmacy chain in the UK is seeking a pharmacy team leader to oversee dispensary operations and ensure exceptional patient care. This role involves legal and ethical decision-making, team leadership, and the opportunity to develop your pharmacy career. Candidates must have relevant qualifications and a passion for customer service.

Benefits

Competitive holiday allowance

Boots Retirement Savings Plan pension scheme

Discretionary annual bonus scheme

Enhanced Maternity / Paternity / Adoption leave pay

Flexible benefits scheme

Generous staff discount

Access to Employee Assistance Programme

Qualifications

• NVQ Level 3 in Pharmacy Services or equivalent required.
• Completion of NVQ2 in Medicines Counter Assistant is also necessary.
• Registration with the General Pharmaceutical Council is mandatory.

Responsibilities

• Lead the day-to-day operations of the dispensary.
• Ensure legal, safe, and ethical decision-making in the pharmacy.
• Deliver tailored customer care and support pharmacy team members.

Skills

Customer care

Leadership

Decision-making

Education

NVQ Level 3 in Pharmacy Services

Medicines Counter Assistant (NVQ2)

Job description

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The importance of your role.

Be part of our ambition to be the world’s leading Pharmacy-led retailer. Our patients are at the heart of everything we do, and we’re proud to offer legendary care every day; it’s what sets us apart from other UK Pharmacy chains.

This is a great opportunity to develop your Pharmacy career and make a difference to the lives of our patients.

How will you do it?

With a technical yet personable approach, you’ll inspire the pharmacy team around you, ensuring our standards reflect that we care about our patients. We aim to provide the very best service legally and ethically.

Accuracy and care define this role. You will ensure the safe and effective running of the pharmacy and healthcare business, lead the day-to-day operations of the dispensary, and be an expert in the technical aspects of medicine supply while delivering excellent patient care.

Guiding and supporting your pharmacy team and working closely with the Pharmacist and Store Leader, you’ll influence the growth of our business.

What you’ll be doing day to day.

You will help deliver the safe and effective running of the pharmacy and healthcare business, and lead the day-to-day running of the dispensary.

Your duties will include:

• Responsibility for legal, safe & ethical decision-making in the pharmacy.
• Delivering on-target delivery of items and services income.
• Complying with legal and professional requirements and accepted guidance on professional practice in Boots.
• Tailoring conversations with every customer to ensure they leave your pharmacy feeling informed and confident about their healthcare needs and coaching other pharmacy team members to do the same.
• Seeking opportunities to engage external stakeholders to secure locally commissioned services and drive services and items.
• Delivering efficient dispensary operations and minimizing dispensing losses.
• Ordering medicines, labelling, dispensing, endorsing, and checking prescriptions.

What you’ll need to have.

We’re offering you an exciting career opportunity. To join us, you need an NVQ Level 3 in Pharmacy Services (or equivalent), and registration with the General Pharmaceutical Council.

We value genuine passion for customer care, leadership in the dispensary team, and the ability to support and deliver pharmacy strategy.

Completion of a Medicines Counter Assistant (NVQ2) qualification or equivalent is also required.

You may wish to become an Accuracy Checking Technician (ACT); we can provide training and support for this. Developing your healthcare knowledge through these qualifications and roles will be reflected in your pay and benefits.

This is one of several career routes within Boots.

Click here to explore your Pharmacy career with us…

Our Diversity and Inclusion commitment.

Diversity, equity, and inclusion are central to our business. We are proud to be an equal opportunity employer, embracing diversity and providing a positive, inclusive work environment. We offer flexible working patterns to support work-life balance.

This role may require a DBS/PVG check in certain locations. Boots is a Ban the Box employer and will consider applicants with criminal convictions on a case-by-case basis, with prior discussion.

Our Benefits.

Our benefits include:

• Competitive holiday allowance (with the option to buy more days)
• Boots Retirement Savings Plan pension scheme
• Discretionary annual bonus scheme
• Enhanced Maternity / Paternity / Adoption leave pay
• £100 gift card for colleagues expecting/adopting a baby
• Flexible benefits scheme (via salary sacrifice) including financial wellbeing support, gym membership, holiday buying, dental cover, life assurance, restaurant discount cards, activity passes, and more
• Access to our Employee Assistance Programme offering free, confidential counselling 24/7
• Generous staff discount (with enhanced discounts for Boots brands, Boot Opticians, and Boots Hearingcare)
• Access to third-party discounts for retail, cinema, holidays, and more (UK only)
• Access to the Boots Benevolent Fund for support during financial hardship

*All rewards and benefits are subject to change and eligibility.