Pharmacy Technician

Boots; Hartlepool; On-site; GBP 24,000 - 30,000; Full time

Job summary

Boots is hiring a Pharmacy Technician to lead the pharmacy team in Hartlepool. The role involves providing expert patient care, managing pharmacy operations, and mentoring staff. You will be supported with ongoing training and development opportunities in a diverse and inclusive work environment.

Benefits

Fully funded services training

GPhC fees reimbursed

Indemnity insurance cover

Discretionary annual bonus scheme

CPD days and protected learning time

Generous staff discount

Enhanced leave pay

Qualifications

• Registered with the GPhC and willing to complete the 6-week checking training.
• Passion for coaching and leading teams.
• Desire to deliver outstanding patient care.

Responsibilities

• Provide tailored advice to patients about medicines.
• Manage operational tasks and ensure patient safety.
• Coach and inspire pharmacy team to deliver high standards.

Skills

Communication

Organisational skills

Coaching

Education

GPhC registration

Completed training from a recognized provider (e.g., Buttercups)

Job description

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Our Pharmacy Technicians make a real difference by delivering outstanding patient-centred service to the communities we serve; from triaging patients, to inspiring and coaching the healthcare team, and providing expert technical advice on the supply of medicines.

About the opportunity

At Boots, we are at the forefront of innovation in community pharmacy, working in partnership with the NHS, the Government, and local communities. As a Pharmacy Technician, you will play a key role in leading the pharmacy team to provide a service that our patients can trust. With checking capability, you will have opportunities to develop your skills and progress your career or continue to offer excellent service to your local community with ongoing CPD.

Your main responsibilities will include:

1. Providing expert, tailored advice to patients about available medicines, products, or Macmillan Cancer Support.
2. Delivering various services depending on the store needs.
3. Building great relationships with your pharmacy team; coaching and inspiring them to deliver the highest standard of care.
4. Assisting with the triage of patients and distributing prescription handouts.
5. Taking ownership for legal, safe, and ethical decision-making in the pharmacy.
6. Managing operational tasks including replenishing stock, workload management, order fulfilment, receiving and handling controlled drugs, ensuring patient safety.
7. Evidence of successful completion from a recognised training provider, such as Buttercups. If you do not already hold a formal qualification in accuracy checking, you are required to complete the Boots 6-week Accuracy Checking Programme.

What you’ll need to have

1. Registered as a Pharmacy Technician with the GPhC and willing to complete our 6-week training course to become qualified to check prescriptions.
2. A passion for coaching and leading a dispensary team.
3. Excellent communication and organisational skills.
4. Motivation to improve things for our teams, customers, and patients.
5. A desire to deliver services and outstanding patient care.
6. Ability to use pharmacy systems and technology.

It would be great if you also have

Previous experience as a Pharmacy Technician with checking capability is preferred but not essential, as training will be provided.

Our benefits

• Fully funded services training
• GPhC fees reimbursed
• Indemnity insurance cover
• Discretionary annual bonus scheme
• CPD days and protected learning time
• Development opportunities to enhance your career
• Generous staff discount
• Enhanced Maternity / Paternity / Adoption leave pay
• Flexible benefits scheme including options to buy additional holiday, life assurance, family activity passes, and more
• Boots Retirement Savings Plan

We have a great range of benefits in addition to the above that offer flexibility to suit you. Find out more at boots.jobs/rewards. Please note, salary estimates on third-party sites are not endorsed by Boots and may not be accurate.

Why Boots

At Boots, we foster an inclusive working environment where consideration and diversity help everyone reach their full potential. We are proud to be an equal opportunity employer, embracing the diversity of our colleagues and providing a positive, inclusive workplace. Together, we change for the better.

What’s next

If your application is successful, our recruitment team will contact you to arrange an interview and answer any questions. If unsuccessful, you will be notified by email. This role is subject to a DBS/PVG check in certain locations. We are open to discussing part-time and job share options during the application process. Reasonable adjustments are available for the application and interview process. Boots is a Ban the Box employer and will consider applicants with criminal convictions on a case-by-case basis.