Pharmacy Technician

Cardiff and Vale University Health Board; Frimley; On-site; GBP 25,000 - 32,000; Full time

Job summary

Surrey Heath Community Providers Limited is seeking a Pharmacy Technician to join the Clinical Pharmacy Team across General Practices and Care Homes in Surrey Heath. You will support clinical pharmacists and the MDT by conducting resident-facing activities, medicines reconciliation, and structured reviews under supervision, while helping implement network contracts and PCN responsibilities.

You will build EMIS reports, liaise with community pharmacists, and develop medicines management

Qualifications

• GCSEs including English and Maths (C or above)
• Registration with GPhC
• Completed approved primary care educational pathway (PCPEP) or Medicines Optimisation in Care Homes (MOCH)
• Experience in medicines management or community pharmacy
• Experience in General Practice repeat prescribing policies and systems
• Ability to analyse and present prescribing activity data
• Experience of multidisciplinary working
• Ability to apply evidence-based medicine to prescribing

Responsibilities

• Carry out medicines optimisation tasks to improve prescribing quality and patient adherence
• Build and run EMIS reports to identify residents for review
• Undertake medicines reconciliation and communicate changes
• Support GP practices and PCN in medicines optimisation
• Assist with structured medication reviews (SMRs) across care homes and general practices
• Synchronise medicines during patient transfers between care settings
• Provide patient-facing support and ensure correct inhaler technique
• Contribute specialist knowledge to address public health and social care needs

Skills

Excellent communication

Interpersonal skills

Influencing and negotiation

Discretion and confidence

Education

GPhC registration

NVQ Level 3 Pharmacy Services

Primary care pathway training (PCPEP or MOCH)

Tools

EMIS

GP computer systems

Job description

Joining our Clinical Pharmacy Team across General Practices and Care Homes in Surrey Heath and playing an important role complementing the clinical pharmacists and other members of the multi-disciplinary team (MDT). Working under supervision of a clinical pharmacist, undertaking resident/patient-facing activities and supporting the team of clinical pharmacists to ensure effective and efficient use of medicines within care homes and general practice, through shared decision-making conversations with residents/patients. Initially focusing on supporting the Practice(s) and Primary Care Network (PCN) implement the medicines optimisation requirements of the new Network Contract Direct Enhanced Services and other Practice and PCN responsibilities. As our plans for the Pharmacy Technician role mature, the focus of the role will expand accordingly to ensure effective support to the clinical pharmacy team and to meet the needs of the practice(s) and the population served. A key focus will be supporting the GPs and clinical pharmacists in implementing effective medicine management in care homes and across the practices population, and identifying areas for improvement and initiating and managing change.,

• Function as part of the general practice and PCN team and working across the practices and care homes in Surrey Heath, developing professional supportive relationships.
• Carry out medicines optimisation tasks, to improve the quality and cost effectiveness of prescribing, and patient adherence and administration.
• Undertake tasks to support structured medication reviews/medication reviews.
• Build and run EMIS reports to identify/stratify patients/residents for review.
• Undertake medicines reconciliation, with support of other clinical staff review medication changes and communicate change appropriately, including for new care home residents / patients and post hospital discharge / out-patients.
• Synchronising medicines for patient transfer between care settings, linking with local community pharmacists, and referring to the clinical pharmacist for structured medication reviews (SMRs).
• Use consultation skills, where required, to work in partnership with patients/residents to ensure they use their medicines effectively (e.g. checking inhaler technique).
• Where competent, provide specialist expertise to address both the public health needs and social care needs of residents/patients, including providing lifestyle advice, service information, and helping tacking health inequalities.
• Support members of the practice team on matters relating to medicines optimisation, prescription requests, queries and drug monitoring, Please see Supporting Documents for full Job Description, list of responsibilities and Person Specification Excellent verbal and written communication
• Effective interpersonal and communication skills
• Strong influencing and negotiation skills
• Ability to handle difficult & contentious situations with discretion and confidence
• Working within policies / procedures, GCSEs including English and Maths (C and above) or equivalent
• NVQ Level 3 in Pharmacy Services or equivalent
• Registration with General Pharmaceutical Council (GPhC).
• Have completed an approved primary care pharmacy educational pathway (PCPEP) or Medicines Optimisation in Care Homes (MOCH).
• Knowledge of pharmacy procedures and the wholesaler supply chain.
• Skilled in using pharmacy references, both online and texts (including the ICB's formulary).
• Understanding of medicines legislation and ethics.
• Knowledge of diversity issues and ability to work in non-discriminatory way., Experience in medicines management or community pharmacy
• Experience of General Practice repeat prescribing policies and systems -Use of GP computer systems, IT skills - in analysing and presenting prescribing activity data
• Experience of multidisciplinary working
• Experience of educating and training staff / patients / carers, Understanding of EMIS GP system, Ability to analyse and interpret data and present reports, Ability to apply the principles of evidence-based medicine to prescribing
• Person SpecificationCommunication Skills,
• Ability to analyse and interpret data and present reports, Ability to apply the principles of evidence-based medicine to prescribing
• We are Surrey Heath Community Providers Limited, which is a federation of 7 GP practices across 10 sites, covering a population of over 97,000 patients across Surrey Heath. We began in 2016 and now employ around 200 members of staff across our clinical and corporate support teams. Since 2019 we have hosted the Primary Care Network in Surrey Heath.

As a GP Federation, we are proud to represent our member practices and to champion primary care by working with local general practice and system partners in the provision of community based healthcare services. We are dedicated to providing safe and compassionate care to our patients across our range of primary care services in Surrey Heath and believe in continuous commitment to quality service delivery and positive patient outcomes. Patients are at the heart of everything we do,and we pride ourselves inensuring our patients feel safe, supported, communicated with and respected, at a time when they may be feeling vulnerable.