Pharmacy Technician

NHS; Chester-le-Street; On-site; GBP 25,000 - 35,000; Full time

Job summary

An NHS centre in Chester-le-Street is seeking a Pharmacy Technician to support clinical pharmacists in delivering effective medication management and improving patient outcomes. This role involves managing medication requests, conducting audits, and working in a multidisciplinary team to optimize pharmaceutical practices.

Qualifications

• Professional registration with GPhC required.
• Evidence of continued professional development (CPD).
• Experience as a qualified pharmacy technician in primary care or hospital.

Responsibilities

• Manage incoming medication requests from patients and pharmacies.
• Promote electronic repeat dispensing and support medication queries.
• Conduct prescribing audits using GP practice systems.

Skills

Communication

Motivation

Enthusiasm

Education

BTEC/NVQ level 3 or equivalent in pharmaceutical sciences

Postgraduate qualifications of a relevant nature

Job description

This is a new role for a Pharmacy Technician to work for Cestria Health Centre. The role is to support thePractice based Clinical Pharmacists to ensure the delivery of safe, effectiveand efficient systems for repeat prescribing, medicines optimisation, reducingmedicines waste and maximising patient outcomes.

The post holder will work aspart of a multi-disciplinary team and support all Practice staff to develop andimprove processes. Innovative ideas are welcomed, and excellent communicationskills, enthusiasm and motivation are essential skills for a successfulcandidate. A key part of the role will be dealing with daily medicationrequests and queries, and communicating with patients and Community Pharmacies.

In addition, the post holderwill be responsible for encouraging the development of better understanding of the principles of medicines optimisation throughout the practiceteams and promoting good practice in line with therapeutic developments. This will involveassisting the Practices inachieving national requirements, NICE implementation and utilisation ofmedicines optimisation initiatives.

Main duties of the job

Liaisewith patients to resolve queries and support their use of medication

Contributetowards improvement of prescribing processes in general practice

Promotionof electronic repeat dispensing and online ordering

Carryout housekeeping whilst in patient records e.g. dose optimisation and medicines synchronisation

Useand maintain information systems and databases relevant to the positionincluding incident reporting, medicines optimisation, prescribing data, costsavings and patient outcomes

Toutilise GP practice clinical systems to conduct prescribing audits

Toundertake, participate and share the outcomes of clinical audits to facilitate improvement and changes in practice

Support the role of the Clinical Pharmacist onthe delivery of the new Primary Care Networks specification model

Whereapplicable, contribute/participate in practice meetings, patient participationgroups, and other meetings to improve engagement of the role of pharmacytechnician and to promote issues relevant to prescribing and medicines optimisation

To beresponsible for the organisation and planning of own workloadto meet set deadlines

Toundertake learning and developmentto maintain the required knowledge and skillsfor practice based work

Tocarry out other duties which are appropriate to the skills and competencies of the post holder and grade of thepost as the priorities of the service change

About us

We are a long-established practice based in the small market town of Chester le Street. We have a growing patient population, currently 12,700. We have a sister practice in Coxhoe with 7,100 patients. Cross-Site PCN working may be required. We have our own car park and staff kitchen and common room. There are 8 GP partners and several salaried doctors and Nurse Practitioners. Our organisation employs around 50 people and our Partner-Practice Manager is Denise Minnis. We look forward to welcoming you to the team!

Job responsibilities

PRIMARY DUTIESAND AREAS OF RESPONSIBILITIES

Manageincoming medication requests, e.g. from Patients, Pharmacies, Care Homes etc.

Assistingthe Practice admin team/s with medication queries.

Liaisewith patients to resolve queries and support their use of medication

Contributetowards improvement of prescribing processes in general practice

Promotionof electronic repeat dispensing and online ordering

Carryout housekeeping whilst in patient records e.g. dose optimisation and medicines synchronisation

Useand maintain information systems and databases relevant to the positionincluding incident reporting, medicines optimisation, prescribing data, costsavings and patient outcomes

Handlefunction specific information, which may be sensitive, complex or confidentialand appropriately recording, transferring and/or coordinating such informationin accordance with the Data Protection Act; Caldicott Guidelines and theConfidentiality Code of Conduct

Toutilise GP practice clinical systems to conduct prescribing audits

Toundertake, participate and share the outcomes of clinical audits to facilitate improvement and changes in practice

Support the role of the Clinical Pharmacist onthe delivery of the new Primary Care Networks specification model

Whereapplicable, contribute/participate in practice meetings, patient participationgroups, and other meetings to improve engagement of the role of pharmacytechnician and to promote issues relevant to prescribing and medicines optimisation

To beresponsible for the organisation and planning of own workloadto meet set deadlines

Toundertake learning and developmentto maintain the required knowledge and skillsfor practice based work

Tocarry out other duties which are appropriate to the skills and competencies of the post holder and grade of thepost as the priorities of the service change

Person Specification

Qualifications

• Professional registration with GPhC
• BTEC/NVQ level 3 or equivalent in pharmaceutical sciences
• Evidence of continued professional development (CPD)
• Experience of working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy
• Demonstrate ability to influence and persuade partners and stakeholders of the respective merits of different options, innovations, new opportunities and challenges
• Postgraduate qualifications of a relevant nature. e.g. FdSc in Medicines Management/Pharmacy Services; BTEC Therapeutics

Experience

• An appreciation of the NHS agenda and government targets
• Awareness of systems to support management of patients in a primary care setting, delivering pharmaceutical input and support in the context of pathways of care and the business of the Practice(s)
• Good clinical pharmacy knowledge including terminology
• Knowledge and understanding of pharmacy law and ethics and current legislation
• An excellent understanding of data protection and confidentiality issues
• Relevant advanced theoretical and practical knowledge of general practice and evidence-based medicine
• Knowledge/understanding of Primary care and/or General Practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.