Pharmacy Support Workers

Royal Free London NHS Foundation Trust; Chipping Barnet; On-site; GBP 21,000 - 25,000; Full time

Job summary

The Royal Free London NHS Foundation Trust invites applications for a Pharmacy Support Worker in Barnet. The post involves supervising a team of support workers and apprentices in patient services, with responsibilities across dispensary duties, hatch shifts, and stock control.

Staff will receive on-the-job training plus classroom-based learning, with potential progression to Band 3 once qualifications are met.

Qualifications

• Level 2 in Pharmacy Service Assistant apprenticeship (or equivalent) or willingness to undertake a pharmacy apprenticeship.
• Band 3 position if qualifications met; training may be via apprenticeship.
• On-the-job training with classroom learning (minimum 6 hours weekly).

Responsibilities

• Supervise a team of pharmacy support workers and apprentices in patient services areas.
• Train staff rotating through the dispensary (general dispensing, hatch duty, stock receipt, stock control).
• Assist in reception duties and general dispensing; handle prescriptions and financial transactions.
• Serve as link between patients, carers, medical staff and pharmacy staff; uphold patient confidentiality.
• Contribute to accurate, efficient service delivery and uphold Royal Free NHS Foundation Trust values.

Skills

Pharmacy support

Team supervision

Staff training

Patient care

Education

Level 2 Pharmacy Service Assistant apprenticeship

Job description

The pharmacy team at Barnet Hospital have an exciting opportunity to start a career path in hospital pharmacy. We are looking for motivated Pharmacy Support Workers who are keen to expand their experience and are interested in working in a supportive and forward-thinking department committed to delivering high quality patient care.

The post holder will supervise a team of pharmacy support workers and apprentices in the patient services areas. They will be responsible for training staff rotating through the dispensary, which can include general dispensing, hatch duty, stock receipt and stock control.

The post holder will have a Level 2 in Pharmacy Service Assistant apprenticeship (or equivalent) or willing to undertake a pharmacy apprenticeship if not qualified. Successful applicants will be appointed into a Band 3 position if expected qualifications met and those requiring training will be enrolled on a pharmacy apprenticeship programme and appointed in a Band 3 annex 21 role for the duration of training.

For staff who are required to undertake an apprenticeship to attain a Pharmacy Service Assistant qualification:

Apprentices are expected to work towards the attached job description and should not be expected to perform the full duties of the role until competencies are signed off.

Alongside on-the-job training, apprentices spend a minimum of 6 hours per week of their working hours completing classroom-based learning.

The post holder will supervise a team of pharmacy support workers and apprentices in the patient services areas. They will be responsible for training staff rotating through the dispensary, which can include general dispensing, hatch duty, stock receipt and stock control.

The post holder will assist in reception duties and the general dispensing of medicines. They will be the link between patients, their carers and/or representatives, medical staff and visitors to the dispensary and pharmacy staff. They will take in private out-patient prescriptions, To Take Away (TTA) prescriptions and requisitions and handle financial transactions. They will behave in a manner that is both sensitive and always ensures patient confidentiality.

The post holder will consistently work in an accurate, effective, and efficient manner to support the provision of a high-quality service to patients, trust staff and departments. They will be part of a high performing team that is expected to demonstrate the Royal Free NHS Foundation Trust values. This means that in undertaking this role the post holder is always expected to behave in a way that demonstrates commitment to the delivery of respectful and compassionate care.

The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top.