Pharmacy Support Worker - Public Health

NHS National Services Scotland; Glasgow; On-site; GBP 27,000 - 36,000; Full time

Benefits offered by this job

NHS Pension Scheme

27 days annual leave

Cycle to Work Scheme

Bursary scheme

Learning and development opportunities

Job summary

NHS Greater Glasgow and Clyde is seeking a Pharmacy Public Health governance-focused role based at Gartnavel Royal Hospital. You will support cold chain governance across vaccination programmes, assist with investigations, training and service planning, helping patient safety and service quality.

The post offers development within a Board-wide specialist team, with opportunities to travel between clinic locations and work as part of a multidisciplinary team.

Qualifications

• Experience engaging with patients or the public.
• Strong communication and interpersonal abilities.
• Excellent organisational skills and attention to detail.
• Competent IT skills including Microsoft Office and data entry systems.
• Interest in public health, governance and pharmacy services.
• Ability to work independently and in a multidisciplinary team.
• Willingness to undertake training on cold chain management and vaccination programmes.

Responsibilities

• Support governance and assurance processes for cold chain management across vaccination programmes.
• Assist Specialists with investigation and reporting of cold chain incidents.
• Deliver training and guidance on cold chain procedures and best practice.
• Contribute to training, education and service planning activities.
• Respond to and support management of cold chain incidents.
• Travel between clinic locations to provide operational support where required.

Skills

Communication skills

Interpersonal skills

Organisational skills

Attention to detail

IT skills

Public health interest

Independent working

Teamwork

Education

None

Tools

Microsoft Office

Data entry systems

Job description

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The role:

An exciting opportunity has arisen to join the Pharmacy Public Health (PPH) team, supporting vaccination programmes and health protection initiatives across NHS Greater Glasgow and Clyde. This role offers the opportunity to develop specialist skills and experience within a governance setting in Pharmacy Services. The postholder will support Specialist Pharmacy Technicians in delivering safe and effective vaccination programmes, with a particular focus on governance processes and cold chain management. This is an excellent opportunity for someone looking to broaden their experience within a Board-wide specialist team while contributing to patient safety and service quality.

NHS Greater Glasgow and Clyde (NHSGGC) may be able to provide visa sponsorship for certain roles, subject to the post meeting the relevant eligibility criteria. Sponsorship is not guaranteed and will be determined on a case-by-case basis following interview and during the pre-employment verification process. Applicants must state their current right to work in their application.

Duration, Location, and Working Pattern:

Permanent, full-time 36 hours per week

Shift pattern: To be confirmed

Base location: Gartnavel Royal Hospital

Key responsibilities:

• Support governance and assurance processes for cold chain management across vaccination programmes.
• Assist Specialist Pharmacy Technicians with the investigation and reporting of cold chain incidents.
• Deliver training and guidance to colleagues on cold chain procedures and best practice.
• Contribute to training, education, and service planning activities.
• Respond to and support the management of cold chain incidents.
• Work effectively with colleagues across vaccination programmes and associated services.
• Travel between clinic locations to provide operational support where required.

Knowledge, training, qualifications and/or experience required to do the job:

• Demonstrable experience of working with patients or members of the public.
• Strong communication and interpersonal skills, with the ability to engage effectively with colleagues and the public.
• Excellent organisational skills and strong attention to detail.
• Competent IT skills, including experience using Microsoft Office applications and data entry systems.
• An interest in developing knowledge and experience within public health, governance, and pharmacy services.
• Ability to work independently as well as as part of a multidisciplinary team.
• Willingness to undertake and support training activities related to cold chain management and vaccination programmes.

What we offer:

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

This post may require a satisfactory PVG Scheme record check.

AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow.

For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

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