Pharmacy Support Worker Higher Level - Homecare

NHS Scotland; Crosshouse; On-site; GBP 21,000 - 25,000; Full time

Job summary

NHS Ayrshire & Arran is seeking a Pharmacy Support Worker, Higher Level (Band 3) for the Pharmacy Homecare team at University Hospital Crosshouse. The role is 36 hours per week over 5 days, fixed-term for 1 year, delivering administrative and technical support to the pharmacy team.

You will set up homecare registrations, coordinate prescriptions, handle invoices, and liaise with clinical staff, homecare providers and patients while maintaining homecare databases and ensuring smooth deliveries.

Qualifications

• SVQ Level 2/3 – Pharmacy Services or equivalent.
• On the job training in all areas of rotation with hospital pharmacy experience equivalent to N/SVQ level 3.
• Experience assessing staff competency and supervising training against SOPs.
• Strong oral and written communication.

Responsibilities

• Set up and maintain homecare registrations for new patients.
• Coordinate prescriptions and deliveries with providers, staff and patients.
• Process homecare prescriptions and organise ongoing prescriptions.
• Liaise with clinical teams and prescribers regarding logistics.
• Coordinate with homecare companies during medication switches.
• Address patient complaints regarding deliveries.
• Utilise and maintain homecare databases.
• Process homecare invoices and file paperwork.

Skills

Communication skills

Pharmacy services experience

Staff training assessment

Education

SVQ Level 2/3 – Pharmacy Services or equivalent

Job description

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Who We Are

NHS Ayrshire and Arran is one of 14 territorial NHS Boards within NHS Scotland.

In support of our core purpose of Working together to achieve the healthiest life possible for everyone in Ayrshire and Arran we are committed to a culture that is Caring, Safe, and Respectful. You will be required to work collaboratively in a safe, caring and respectful way.

To find out more about NHS Ayrshire and Arran please visit our website - NHS Ayrshire & Arran - Home (nhsaaa.net)

Position

An exciting opportunity has arisen for a Pharmacy Support Worker, Higher Level for the Pharmacy Homecare team, Band 3 within our Pharmacy Department based at University Hospital Crosshouse

Hours

36 hours per week, to be worked over 5 days

This post is offered on a fixed term basis for 1 year

What You Will Do

You will provide administrative and technical support to our existing pharmacy team.

Duties

As well as general administration duties you will be responsible for the following aspects of the service working alongside our homecare and dispensary teams:

• Set up, manage and maintain homecare registrations for new patients under the direction of the Senior Pharmacy Technician, Homecare.
• Co-ordinating prescriptions and deliveries with homecare providers, clinical staff and patients
• Processing of homecare prescriptions
• Organising prescriptions on an ongoing basis
• Liaising with clinical teams/prescribers regarding logistics
• Liaising with homecare companies and pharmacy homecare team during medication switches
• Dealing with patient complaints/concerns regarding deliveries
• Utilising and maintaining homecare databases
• Processing homecare invoices
• Filing of homecare paperwork

Knowledge, Training And/or Experience Required To Do The Job

• SVQ Level 2/3 – Pharmacy Services group award or equivalent
• Completed on the job pharmacy in house training programmes in all areas of rotation along with evidence of significant additional hospital pharmacy experience equivalent to N/SVQ level 3.
• Experience to assess the competency and work of staff undertaking training against departmental training programmes and standard operating procedures.
• Communication skills (oral and written).

If you want to find out more about the role, please contact:

Sarah Wallace, Senior Pharmacy Technician, Pharmacy Homecare [e-mail], 01563 826069

Right to Work / Certificates of Sponsorship

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service. Further information on what NHS Scotland Boards are required to do to check this as well as what your responsibilities include can be found within the attached Candidate Information Pack.

It is essential that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsored before submitting your application form.

NHS Ayrshire & Arran may be able to offer visa sponsorship for certain roles, provided the post meets the minimum salary threshold and any other required criteria. When considering if a post meets the salary threshold for sponsorship, please note the salary advertised is based on a full-time contract and must be pro-rated for part-time positions. Sponsorship is not guaranteed and is assessed on a case-by-case basis following interview and at the commencement of pre-employment checks.

Please visit here for further information.

We are unable to provide sponsorship for Band 2 posts or bank contracts.