Pharmacy Support Worker Higher Level - Homecare

NHS Scotland; Kilmarnock; On-site; GBP 22,000 - 26,000; Full time

Job summary

NHS Ayrshire and Arran is seeking a Pharmacy Support Worker, Higher Level (Band 3) in the Pharmacy Homecare team based at University Hospital Crosshouse.

The role provides administrative and technical support to the existing pharmacy team, including homecare registrations, prescription coordination and database management. 36 hours per week over 5 days; fixed-term for 1 year.

Qualifications

• SVQ Level 2/3 Pharmacy Services group award or equivalent.
• On the job training including rotation with hospital pharmacy experience equivalent to N/SVQ level 3.
• Experience to assess competency and supervise staff training against SOPs.
• Excellent oral and written communication.

Responsibilities

• Set up, manage and maintain homecare registrations for new patients under Senior Pharmacy Technician.
• Coordinate prescriptions and deliveries with homecare providers, clinical staff and patients.
• Process homecare prescriptions and organise ongoing prescriptions.
• Liaise with clinical teams and prescribers regarding logistics.
• Handle patient complaints/concerns about deliveries.

Skills

Communication skills

Education

SVQ Level 2/3 Pharmacy Services group award or equivalent

Job description

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Who We Are

NHS Ayrshire and Arran is one of 14 territorial NHS Boards within NHS Scotland.

In support of our core purpose of Working together to achieve the healthiest life possible for everyone in Ayrshire and Arran we are committed to a culture that is Caring, Safe, and Respectful. You will be required to work collaboratively in a safe, caring and respectful way.

Position

An exciting opportunity has arisen for a Pharmacy Support Worker, Higher Level for the Pharmacy Homecare team, Band 3 within our Pharmacy Department based at University Hospital Crosshouse

Hours

36 hours per week, to be worked over 5 days

This post is offered on a fixed term basis for 1 year

What You Will Do

You will provide administrative and technical support to our existing pharmacy team.

Duties

• Set up, manage and maintain homecare registrations for new patients under the direction of the Senior Pharmacy Technician, Homecare.
• Co-ordinating prescriptions and deliveries with homecare providers, clinical staff and patients
• Processing of homecare prescriptions
• Organising prescriptions on an ongoing basis
• Liaising with clinical teams/prescribers regarding logistics
• Liaising with homecare companies and pharmacy homecare team during medication switches
• Dealing with patient complaints/concerns regarding deliveries
• Utilising and maintaining homecare databases
• Processing homecare invoices
• Filing of homecare paperwork

Knowledge, Training And/or Experience Required To Do The Job

• SVQ Level 2/3 Pharmacy Services group award or equivalent
• Completed on the job pharmacy in house training programmes in all areas of rotation along with evidence of significant additional hospital pharmacy experience equivalent to N/SVQ level 3.
• Experience to assess the competency and work of staff undertaking training against departmental training programmes and standard operating procedures.
• Communication skills (oral and written).

If you want to find out more about the role, please contact: Sarah Wallace, Senior Pharmacy Technician, Pharmacy Homecare , 01563 826069

Right to Work / Certificates of Sponsorship

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service. Further information on what NHS Scotland Boards are required to do to check this as well as what your responsibilities include can be found within the attached Candidate Information Pack.

It is essential that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsored before submitting your application form.

NHS Ayrshire & Arran may be able to offer visa sponsorship for certain roles, provided the post meets the minimum salary threshold and any other required criteria. When considering if a post meets the salary threshold for sponsorship, please note the salary advertised is based on a full-time contract and must be pro-rated for part-time positions. Sponsorship is not guaranteed and is assessed on a case-by-case basis following interview and at the commencement of pre-employment checks.

We are unable to provide sponsorship for Band 2 posts or bank contracts.

Additional Information For Candidates

• DO NOT upload a CV as this will not be used for shortlisting purposes.
• Posts close at midnight on the indicated date. Late applications will not be accepted.
• Please note that our correspondence method is by email, therefore please ensure you enter your email address accurately.
• Please check your email regularly (including junk folders) and your NHS Jobs Scotland account for updates.
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• Once you have submitted your application form you will be unable to make any amendments.
• Some of our vacancies are for internal candidates only. If you are a staff member, please ensure you update your NHS Jobs Scotland account profile to reflect that you are employed by NHS Ayrshire and Arran.
• Please note, for all vacancies where a driving licence is required this must be a full UK/EU/EEA licence.