Pharmacy Services Assistant/Dispenser

TN United Kingdom; Greater London; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a leading community pharmacy group as a Pharmacy Services Assistant, where your passion for customer service and healthcare will make a real difference. This role offers a dynamic environment focused on patient care, with responsibilities ranging from delivering exceptional service to managing dispensary tasks. You will be part of a supportive team dedicated to enhancing the health and wellbeing of the community. With opportunities for career development and a range of benefits, this position is perfect for those eager to grow in a rewarding healthcare career.

Benefits

Up to 30 days annual leave

Pension scheme with employer contributions

Generous colleague discounts

Annual discretionary bonuses

Free tea and coffee during breaks

Wellbeing initiatives

Qualifications

• Experience in retail and stock control systems is desirable but not essential.
• Full training is provided for the role.

Responsibilities

• Deliver exceptional customer service and health advice to patients.
• Ensure the safe supply of medicines and assist with sales duties.

Skills

Customer Service

Communication Skills

Problem Solving

Teamwork

Education

Level 2 Pharmacy Services Assistant Qualification

Level 3 Dispensary Qualification

Tools

Stock Control Systems

Job description

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Pharmacy Services Assistant/Dispenser, Donington

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Client:

Location:

Donington, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

c1edc5fa7cbd

Job Views:

6

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

About the role:

Our community pharmacies play a key part in caring for the health and wellbeing of our customers. As the largest Co-operative Pharmacy group, our pharmacies offer so much more than just exceptional customer service! From prescriptions and flu vaccines to podiatry, we’re passionate about looking after the health needs of our patients.

Joining us as either a Pharmacy Services Assistant or Dispensing Technician, you’ll be joining an enthusiastic and hardworking team of colleagues that work together to make a positive difference to the lives of their patients. Responsibilities include:

• Delivering exceptional customer service, providing health advice and services to our patients through engaging conversations. Ensuring that every customer leaves the pharmacy feeling informed and confident about their healthcare needs.
• Keeping the shop floor fully stocked and ready for customers through accepting and working deliveries and completing stock takes.
• Delivering the technical aspects of the dispensary, ensuring the safe supply of medicines, including ordering medicines, labelling, dispensing, and supporting prescription collection.
• Assisting with sales and general store duties, including creating product displays and handling cash transactions.

The working days for this role are Monday 9:00am to 5:40pm, Tuesday 9:00am to 1:00pm, Friday 9:00am to 1:00pm, and alternate Saturdays 9:00am to 12:30pm.

About You:

We’re looking for individuals with a genuine passion for customer service and healthcare. To succeed, you should demonstrate:

• A natural ability to build meaningful relationships with patients and colleagues.
• An upbeat, caring, and confident manner when advising patients.
• An enthusiasm for problem solving and eagerness to learn new challenges.
• A methodical and accurate approach to tasks, using initiative and teamwork.
• Experience in retail and stock control systems is desirable but not essential, as full training is provided.
• Applicants should have their Level 2 Pharmacy Services Assistant qualification or Level 3 Dispensary qualification.

Benefits:

This role offers opportunities for career development and making a community impact, with benefits including:

• Up to 30 days annual leave (pro-rata) including bank holidays.
• Pension scheme with up to 12% employer contributions.
• Generous colleague discounts across our businesses.
• Annual discretionary bonuses.
• Free tea and coffee during breaks.
• Wellbeing initiatives and community engagement opportunities.