Pharmacy Operations Manager | Quality, Compliance & Growth

Rightangled; London Borough of Hammersmith and Fulham; In loco; GBP 55.000 - 75.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary

Pension scheme

Employee discounts on healthcare

Professional development

Inclusive team culture

Descrizione del lavoro

Rightangled is seeking an Operations Manager to lead the day-to-day pharmacy operations, ensuring efficiency, safety, and regulatory compliance. You will drive improvements across workflows, inventory control, and customer service, while guiding a dedicated team to deliver exceptional healthcare services.

The ideal candidate will have pharmacy operations or healthcare management experience, strong leadership, and a working knowledge of GPhC and MHRA standards.

Competenze

• Experience in operations management within a pharmacy or warehouse environment.
• Proven leadership ability with a collaborative management style.
• Familiarity with GPhC regulatory requirements and MHRA standards.
• Strong analytical and problem-solving skills with data interpretation abilities.
• Commitment to delivering excellent customer service and patient experience.
• Excellent communication skills with staff, customers and stakeholders.
• Proficiency in Google Drive Suite and stock management software.

Mansioni

• Oversee daily pharmacy operations, ensuring regulatory compliance and adherence to policies.
• Supervise and develop staff; provide training and guidance for effective performance.
• Implement quality assurance protocols and conduct audits to drive improvements.
• Manage inventory, procurement, stock levels, and supplier relationships.
• Lead customer service initiatives and resolve inquiries and complaints professionally.
• Define and monitor KPIs; analyze data to identify trends and drive improvements.
• Collaborate with HR, finance and marketing to align operations with business goals.
• Ensure staff training on compliance procedures and company policies.

Conoscenze

Operations management

Leadership

Regulatory knowledge

Analytical thinking

Customer focus

Communication

IT proficiency

Strumenti

Google Drive Suite

Descrizione del lavoro

Rightangled is seeking an Operations Manager to lead the day-to-day pharmacy operations, ensuring efficiency, safety, and regulatory compliance. You will drive improvements across workflows, inventory control, and customer service, while guiding a dedicated team to deliver exceptional healthcare services.

The ideal candidate will have pharmacy operations or healthcare management experience, strong leadership, and a working knowledge of GPhC and MHRA standards.