Pharmacy Homecare Assistant

Oxford University Hospitals NHS Foundation Trust; Oxford; On-site; GBP 10,000 - 40,000; Full time

Job summary

An exciting opportunity awaits in a rapidly growing Pharmacy Homecare Team at a leading NHS Trust. This role involves supporting the smooth running of the pharmacy service, processing Homecare prescriptions, and assisting with invoice reconciliation. Ideal for individuals eager to learn and contribute to a compassionate healthcare environment, this position offers a chance to develop essential skills in a supportive team. Join a dedicated organization that values excellence and teamwork, and make a meaningful impact on patient care and clinical services across the Trust.

Qualifications

• Basic skills in using MS Office products are required.
• Good literacy and numeric skills are essential for the role.

Responsibilities

• Support the Pharmacy Homecare team with administration tasks.
• Ensure accurate processing of Homecare prescriptions and invoices.
• Assist with the reconciliation of Homecare invoices.

Skills

Communication skills

MS Office (Word, Excel)

Teamwork

Organizational skills

Numeracy skills

Keyboard skills

Education

GCSE or equivalent in Maths and English

Tools

Pharmacy computer system

General office equipment

Job description

Band 5 Nurse and Band 2 Healthcare Support Worker recruitment is centralised, meaning when you apply you will be considered for a number of roles across the Trust. If you have any questions please email: [e-mail].

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital, Nuffield Orthopaedic Centre in Headington, and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.

Job overview

This is an exciting opportunity for an assistant to join our expanding Pharmacy Homecare Team to assist us with the smooth running of the pharmacy Homecare service. This role is based at Unipart House.

The department supports Homecare activity across the Trust processing invoices relating to outsourced Homecare services that provide Pharmacy supplies direct to patients' homes.

Experience is not necessary but a keenness to learn new skills, an eye for detail and good accuracy is a must.

Main duties of the job

• Supporting the clerks and technical team with administration tasks relating to the supply of medication.
• Ensuring accurate processing of Homecare prescriptions.
• Opening mail, matching invoices and credits to the relevant purchase orders and prescriptions.
• Completing reconciliation of Homecare invoices.
• Assisting with the smooth running of the pharmacy Homecare service.

Working for our organisation

This is a rapidly growing and developing area of Pharmacy, and offers the successful candidate an opportunity to support the team to expand the service that supports the clinical services throughout the Trust.

Detailed job description and main responsibilities

• To be an active part of the Pharmacy Homecare team providing financial and administrative services to the department.
• To assist and support the pharmacy homecare clerks with invoice reconciliation of Homecare invoices.
• To ensure that all invoices and credits are consistent with goods received or returned on the pharmacy computer system and resolve discrepancies when appropriate.
• Utilising pharmacy computer system effectively to pass invoices and find historical information.
• To open mail and match invoices and credit notes to relevant purchase orders/prescriptions.
• To ensure that homecare documentation is filed correctly and is kept up-to-date.
• To liaise with the Homecare technical team regarding discrepancies with invoices.
• To alert the Homecare Technical team of discrepancies between expected price and actual price.
• Record information accurately for audit purposes.
• Address supplier and customer queries by telephone and electronically, with good communication and interpersonal skills.
• To participate in Homecare and Procurement Team meetings to identify and resolve problems and suggest potential improvements as appropriate.
• To support new starters within the Pharmacy Homecare Team.
• Ensure confidentiality is maintained at all times.

Person specification

• Good telephone manner.
• Basic skills in using MS office products (such as Word and Excel).
• Good team working skills.
• Good literacy and numeric skills.
• Good organisational skills.
• Familiarity with general office equipment.
• Advanced keyboard skills.
• GCSE or equivalent in Maths and English.
• Previous office experience.
• Experience of financial processes.

COVID-19: The COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and our patients. While COVID-19 vaccination is not a condition of employment, we encourage our staff to get vaccinated.

Probation Period: This post is subject to a 6 month probationary period.

Referencing: When providing employment reference details please provide correct work-related email addresses.

Next Steps: Please ensure that your supporting statement reflects the job description and person specification.

No unsolicited recruitment agency telephone calls or emails.