Pharmacy Associate I - Sourcing Requisition

University of Massachusetts Medical School; Shrewsbury; Remote; USD 35,000 - 55,000; Full time

Job summary

An established industry player in healthcare is seeking a Pharmacy Associate I to join their dynamic Clinical Pharmacy Services team. This role is crucial in providing clinical expertise and support for medication management. You will engage with members and healthcare professionals, ensuring efficient handling of medication-related inquiries and prior authorization requests. If you thrive in a collaborative environment and possess strong communication skills, this opportunity offers a pathway to advance your career in a rewarding and fast-paced setting. Join us in making a difference in patient care and medication management!

Qualifications

• High School diploma or GED required; pharmacy experience preferred.
• Must possess strong communication and organizational skills.

Responsibilities

• Handle calls with members, prescribers, and pharmacists regarding medications.
• Assist in sorting medication prior authorization requests under a pharmacist's guidance.
• Participate in team meetings and quality improvement initiatives.

Skills

Effective communication skills

Interpersonal skills

Attention to detail

Organizational skills

Ability to work in a fast-paced environment

Teamwork

Education

High School Graduate or GED

Licensed Certificate, active unrestricted MA Pharmacy Technician License

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Explore the Possibilities and Advance with Us.

Pharmacy Associate I (remote) - Sourcing Requisition Job Number: 2025-47784
Category: Healthcare
Location: Shrewsbury, MA
Shift: Day
Exempt/Non-Exempt: Non Exempt
Business Unit: UMass Chan Medical School
Department: Hidden (16392)
Job Type: Full-Time
Salary Grade: 14
Union Code: Union Position-W28-SHARE
Num. Openings: 1
Post Date: March 3, 2025

This requisition is being used as a sourcing tool and does not have an open vacancy. Your application to this req will add you to a pool of candidates for potential future openings.

Under the direct supervision of the Director or designee, the Pharmacy Associate I will function as a team member for the client programs within Clinical Pharmacy Services (CPS). CPS is responsible for administering client-specific programs to provide clinical expertise regarding our members medications. This position will handle calls with members, prescribers, and pharmacists to provide and obtain information regarding client-specific initiatives. The incumbent of this position will assist in the sorting of medication prior authorization requests, under the guidance of a licensed pharmacist.

Responsibilities

1. Review medication information, call member, and record the call outcome in a pharmacy database.
2. Handle outbound and inbound phone calls to members, prescribers and pharmacists regarding client-specific work.
3. Sort the medication prior authorization requests into appropriate drug class within the clients compliance time frame.
4. Provide information to prescribers and pharmacists regarding member prescriptions.
5. Participate in orientation and/or guidance of Pharmacy Associate I in performance of their duties.
6. Follow UMass Chan and CPS policies and procedures.
7. Assist CPS staff with data entry, medication monitoring, and insurance eligibility for ad hoc reports and client work.
8. Assist CPS consultant pharmacist with obtaining and disseminating information concerning client appeals.
9. Participate in CPS staff meetings, quality improvement initiatives and in-service programs as requested.
10. Perform other client work as required per client initiative(s).

Required Education

High School Graduate or GED

Required Work Experience

Some pharmacy related experience.

Preferred Education

Licensed Certificate, active unrestricted MA Pharmacy Technician License and/or

Preferred Work Experience

• Effective communication and interpersonal skills.
• Attention to detail and organization.
• Ability to work in a high volume, fast-paced call center environment.
• Ability to work well in a team.
• Computer Skills – Basic understanding of Word, Excel, Outlook.