Pharmacy Associate I (remote) - Sourcing Requisition

University of Massachusetts Medical School; Shrewsbury; Remote; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Pharmacy Associate I to join their Clinical Pharmacy Services team. In this dynamic role, you will engage with members, prescribers, and pharmacists to provide essential medication-related information and support. The position requires effective communication skills and attention to detail, as you'll be managing calls and sorting medication requests. This role offers a unique opportunity to contribute to client-specific programs in a fast-paced environment, ensuring the highest standards of service. If you're passionate about healthcare and thrive in a collaborative setting, this position is perfect for you.

Qualifications

• High School Diploma or GED required; preferred MA Pharmacy Technician License.
• Some pharmacy-related experience is necessary.

Responsibilities

• Handle calls with members, prescribers, and pharmacists regarding medications.
• Sort medication prior authorization requests and assist with data entry.

Skills

Effective communication

Interpersonal skills

Attention to detail

Organization

Teamwork

Computer Skills

Education

High School Graduate or GED

Licensed Certificate

Tools

Word

Excel

Outlook

Job description

Explore the Possibilities and Advance with Us.

Pharmacy Associate I (remote) - Sourcing Requisition Job Number: 2025-47784
Category: Healthcare
Location: Shrewsbury, MA
Shift: Day
Exempt/Non-Exempt: Non Exempt
Business Unit: UMass Chan Medical School
Department: Hidden (16392)
Job Type: Full-Time
Salary Grade: 14
Union Code: Union Position-W28-SHARE
Num. Openings: 1
Post Date: Feb. 28, 2025

This requisition is being used as a sourcing tool and does not have an open vacancy. Your application to this req will add you to a pool of candidates for potential future openings. We still encourage you to apply directly to positions you feel best meet your background, as this will not replace your application for other openings.

Under the direct supervision of the Director or designee, the Pharmacy Associate I will function as a team member for the client programs within Clinical Pharmacy Services (CPS). CPS is responsible for administering client-specific programs to provide clinical expertise regarding our members' medications. This position will handle calls with members, prescribers, and pharmacists to provide and obtain information regarding client-specific initiatives. The incumbent of this position will assist in the sorting of medication prior authorization requests, under the guidance of a licensed pharmacist.

Responsibilities

1. Review medication information, call member, and record the call outcome in a pharmacy database.
2. Handle outbound and inbound phone calls to members, prescribers, and pharmacists regarding client-specific work.
3. Sort the medication prior authorization requests into appropriate drug class within the clients' compliance time frame.
4. Provide information to prescribers and pharmacists regarding member prescriptions.
5. Participate in orientation and/or guidance of Pharmacy Associate I in performance of their duties.
6. Follow UMass Chan and CPS policies and procedures.
7. Assist CPS staff with data entry, medication monitoring, and insurance eligibility for ad hoc reports and client work.
8. Assist CPS consultant pharmacist with obtaining and disseminating information concerning client appeals.
9. Participate in CPS staff meetings, quality improvement initiatives, and in-service programs as requested.
10. Perform other client work as required per client initiative(s).

Minimum Requirements

REQUIRED EDUCATION: High School Graduate or GED

REQUIRED WORK EXPERIENCE: Some pharmacy related experience.

PREFERRED EDUCATION: Licensed Certificate, active unrestricted MA Pharmacy Technician License.

PREFERRED WORK EXPERIENCE: Effective communication and interpersonal skills; Attention to detail and organization; Ability to work in a high volume, fast-paced call center environment; Ability to work well in a team; Computer Skills – Basic understanding of Word, Excel, Outlook.