Pharmacy Assistant Apprenticeship

Northern Pharmacy Group Limited; North East; On-site; GBP 12,000 - 18,000; Full time

Job summary

Northern Pharmacy Group Limited is seeking a friendly Pharmacy Assistant Apprentice in Crook to support daily pharmacy operations while training for a Level 2 Pharmacy Services Assistant Apprenticeship.

You will learn by doing, assisting customers, handling prescriptions under supervision, and maintaining stock and records as part of a dedicated team in a busy community pharmacy.

Qualifications

• GCSE Maths and English at grade 4-9 or equivalent.
• Strong communication and customer service skills.
• Good attention to detail and willingness to learn.

Responsibilities

• Assist customers at the medicines counter and respond to queries.
• Help prepare and supply prescriptions under supervision.
• Handle stock, deliveries and maintain records.
• Use pharmacy systems to process prescriptions and sales.
• Maintain high standards of cleanliness, health, safety and confidentiality.
• Work as part of a team to ensure excellent customer service.

Skills

Communication skills

Non judgemental

Organisation

Patience

Team working

Education

GCSE Maths and English

Job description

Introduction

DL15 9HU. We are looking for a friendly, reliable and motivated Pharmacy Assistant Apprentice to join a busy community pharmacy team. This is a great opportunity to earn while you learn, gaining hands‑on experience in a healthcare environment while working towards a recognised apprenticeship qualification.

Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele and how to best service their needs.

What You’ll Do

Pharmacy Assistant Apprenticeship - CROOK

About the role

As a Pharmacy Assistant Apprentice, you will support the day‑to‑day running of the pharmacy, helping customers and working closely with the pharmacy team to ensure safe and efficient service.
You will complete a Level 2 Pharmacy Services Assistant Apprenticeship alongside your role, with full training and support provided.

Key duties include:

• Supporting customers at the medicines counter and responding to queries
• Assisting with the preparation and supply of prescriptions (under supervision)
• Handling stock, deliveries and maintaining accurate records
• Using pharmacy systems to process prescriptions and sales
• Maintaining high standards of cleanliness, health & safety and confidentiality
• Working as part of a team to ensure excellent customer service

What we’re looking for:

• A genuine interest in healthcare and working with people
• Strong communication and customer service skills
• Good attention to detail and willingness to learn
• Ability to work well in a fast‑paced environment
• Reliable, punctual and professional
• Basic IT skills

No previous pharmacy experience is required full training is provided.

Apprenticeship details:

• Qualification: Level 2 Pharmacy Services Assistant Apprenticeship
• Duration: Typically 15 months
• Training delivered alongside your job through blended learning
  Apprentices must be able to commit to contracted working hours and guided learning hours

Why apply?

• Earn while you learn in a respected healthcare role
• Gain a nationally recognised qualification
• Develop transferable skills and long‑term career opportunities in pharmacy

Please note that this vacancy may close earlier than the stated deadline if a suitable candidate is found.

Training Outcome

This is an exciting role that will include engaging with customers and clients to provide prescription counter services, advice, housekeeping duties such as stock rotation and stock replenishment, helping to deliver a variety of public health services whilst gaining a pharmacy qualification.

Skills Required

• Communication skills
• Non judgemental
• Organisation skills
• Patience
• Team working

Qualifications

• Essential - GCSE - Maths and English - 4-9

Course Information

Course: Pharmacy services assistant (level 2)

Level: 2

Route: Health and science

Apprenticeship Level: Intermediate

Working Arrangements

Working Week: Mon-Sat 9am- 9pm Sun 10am-4pm.

Expected Duration: 1 Year 3 Months

Number of Positions Available: 2

Training Provider: I & F LIMITED