Pharmacy Assistant Apprenticeship

Skills 4 Pharmacy; Cramlington; On-site; GBP 12,000 - 16,000; Full time

Job summary

Skills 4 Pharmacy is hiring a Pharmacy Assistant Apprentice to support daily pharmacy operations, assist with prescriptions under supervision and help customers at the counter. The role includes completing a Level 2 Pharmacy Services Assistant Apprenticeship alongside work, with full training and support provided.

You will gain hands-on experience in stock handling, using pharmacy systems, and maintaining records while delivering friendly, efficient customer service in a fast-paced environment.

Qualifications

• Interest in healthcare and helping people.
• Strong communication and customer service skills.
• Good attention to detail and willingness to learn.

Responsibilities

• Support day-to-day running of the pharmacy and assist with prescriptions under supervision.
• Assist with stock, deliveries and maintain records.
• Serve customers at the medicines counter and respond to queries.
• Use pharmacy systems to process prescriptions and sales.
• Maintain cleanliness and health & safety standards.
• Work as part of a team to deliver excellent customer service.

Skills

Customer service

Communication

Attention to detail

Team player

Basic IT skills

Reliability

Education

GCSEs in Maths and English

Job description

About the role

As a Pharmacy Assistant Apprentice, you will support the day‑to‑day running of the pharmacy, helping customers and working closely with the pharmacy team to ensure safe and efficient service.

You will complete a Level 2 Pharmacy Services Assistant Apprenticeship alongside your role, with full training and support provided.

Supporting customers at the medicines counter and responding to queries

Assisting with the preparation and supply of prescriptions (under supervision)

Handling stock, deliveries and maintaining accurate records

Using pharmacy systems to process prescriptions and sales

Maintaining high standards of cleanliness, health & safety and confidentiality

Working as part of a team to ensure excellent customer service

What we’re looking for:

A genuine interest in healthcare and working with people

Strong communication and customer service skills

Good attention to detail and willingness to learn

Ability to work well in a fast‑paced environment

Reliable, punctual and professional

Basic IT skills

No previous pharmacy experience is required full training is provided.

Duration: Typically 15 months

Training delivered alongside your job through blended learning

Apprentices must be able to commit to contracted working hours and guided learning hours

Why apply?

Earn while you learn in a respected healthcare role

Gain a nationally recognised qualification

Develop transferable skills and long‑term career opportunities in pharmacy

Please note that this vacancy may close earlier than the stated deadline if a suitable candidate is found.

Working Week

Monday to Friday 8.30am to 6.30pm, Saturday 9.00am to 5.30pm and Sunday 1.00pm to 5.00pm

Qualifications Required

GCSEs at A-C or 4-9 or equivalent, in Maths and English desired but not essential as can be provided as part of the course.

Personal Qualities

Skills Required

Training to be Provided

Pharmacy Services Assistant Level 2 (GCSE) and Functional Skills if required.

Future Prospects

This is an exciting role that will include engaging with customers and clients to provide prescription counter services, advice, housekeeping duties such as stock rotation and stock replenishment, helping to deliver a variety of public health services whilst gaining a pharmacy qualification.