Pharmacy Account Manager

IQVIA; Norwich; On-site; GBP 40,000 - 60,000; Full time

Job summary

IQVIA is seeking an experienced Clinical Pharmacist (Customer-Facing) to join a high-profile NHS-focused team for a 6-month contract. The role centers on supporting the National Immunisation Programme and a COPD quality improvement initiative across primary care in East Anglia, Hertfordshire, Oxfordshire, Bedfordshire and Surrey.

You will engage with stakeholders across ICS and PCNs, drive vaccine uptake, optimise patient recall, and deliver measurable outcomes while maintaining a

Qualifications

• Registration as a Pharmacist and registration to the relevant professional body.
• Experience working at PCN or ICB level.
• Understanding of how GP practices, PCNs and wider NHS systems operate.
• Experience supporting patient search, recall and action processes, particularly vaccination programmes.
• Strong stakeholder engagement and influencing skills.
• Experience in a customer-facing role.
• Demonstrated ability to deliver against objectives and KPIs.
• Commercial mindset with a patient-centred approach.

Responsibilities

• Support the National Immunisation Programme across NHS systems.
• Work with Integrated Care Systems and Primary Care Networks to drive vaccine uptake.
• Assist with patient search, recall and action processes for vaccination.
• Support a COPD Quality Improvement programme focusing on patient cohorts.

Skills

Clinical pharmacist

Stakeholder engagement

Customer-facing

KPIs delivery

Education

Registration as a Pharmacist

NHS / PCN/ICB experience

Job description

Oxford, England, United Kingdom

Oxfordshire, England, United Kingdom

Surrey, England, United Kingdom

Norwich, England, United Kingdom

Hertfordshire, England, United Kingdom

Bedfordshire, England, United Kingdom

Full time

R1571798

Primary Care Clinical Pharmacist (Customer-Facing)

East Anglia, Hertfordshire, Oxfordshire, Bedfordshire & Surrey

Join a leading healthcare organisation driving NHS vaccination and respiratory disease improvement initiatives

We are seeking an experienced, commercially minded Clinical Pharmacist to join a high-profile NHS-focused team for an exciting 6-month contract opportunity. This role will play a key part in supporting the national implementation of a specific vaccination programme, alongside driving quality improvement initiatives within COPD across primary care.

This is an ideal opportunity for a pharmacist who enjoys working strategically across healthcare systems, influencing stakeholders, and delivering measurable outcomes through customer engagement and partnership working.

Territory

Candidates must live within, or have easy access to:

• East Anglia
• Hertfordshire
• Oxfordshire
• Bedfordshire
• Surrey

The Role

The primary focus of this position will be supporting the successful implementation of the National Immunisation Programme across NHS systems. Working closely with key stakeholders across Integrated Care Systems and Primary Care Networks, you will help drive vaccine uptake and optimise patient identification and recall processes.

Alongside this, you will support a Quality Improvement Programme focused on COPD, helping healthcare professionals identify, review and optimise appropriate patient cohorts.

About You

We are particularly interested in speaking with pharmacists who combine strong clinical expertise with commercial awareness and customer-facing experience.

The ideal candidate will have:

• Registration as a Pharmacist.
• Experience working at PCN or ICB level, with a strong preference for candidates who have worked extensively across PCNs.
• An excellent understanding of how GP practices, PCNs and wider NHS systems operate.
• Experience supporting patient search, recall and action processes, particularly within vaccination programmes.
• Strong stakeholder engagement and influencing skills.
• Experience working in a customer-facing role.
• Evidence of delivering against objectives, targets and KPIs.
• Confidence asking for commitment, securing action and driving change through partnership working.
• Ability to build credibility quickly with clinicians, pharmacists and NHS decision-makers.
• A commercial mindset combined with a patient-centred approach.

If you are a driven pharmacist with experience influencing healthcare systems and delivering measurable results, we would love to hear from you.

EEO Minorities/Females/Protected Veterans/Disabled