Pharmacist Care Coordinator

NHS; Egham; On-site; GBP 30,000 - 40,000; Part time

Job summary

A healthcare organization in Egham is looking for a part-time Pharmacist Care Coordinator to enhance medicines optimisation and support patient care. This role involves coordinating with medical staff, handling prescription queries, and improving medication safety processes. Ideal candidates will have a pharmacy registration, excellent communication skills, and experience in a healthcare setting. Join a dedicated team committed to patient-focused care and continuous improvement.

Qualifications

• Registered pharmacist with excellent communication skills.
• Experience in general practice or community pharmacy.
• Willingness to train in new IT systems.

Responsibilities

• Coordinate with pharmacists and GPs to ensure safe medication practices.
• Assist with prescription-related queries and improve efficiency.
• Support the nursing team with medication optimisation for patients.

Skills

Excellent communication and interpersonal skills

Ability to work independently and collaboratively

Organizational and planning skills

Familiarity with medical and pharmaceutical terminology

Ability to manage risk with individuals

Education

Registered Pharmacist

Tools

EMIS clinical system

Microsoft Word

Excel

Job description

PLEASE NOTE: This is a part time role (20-25 hours) and a fixed-term maternity cover contract (12 months).

Job Summary:

We are looking for a highly motivated, compassionate, andwell-organised Pharmacist Care Coordinatorto join our dynamic andforward-thinking general practice team. This exciting and varied role placesyou at the centre of medicines optimisation and person-centredcare, supporting the delivery of safe, effective, and timelymedication-related and other services for our patients.

Youwill work closely with clinical pharmacists, GPs, and the widermultidisciplinary team to coordinate clinics, facilitate various types of reviews,and ensure smooth, efficient workflows that enhance the patient journey. Therole involves managing routine administrative tasks, scheduling appointments,responding to patient and pharmacy inquiries, and ensuring that requests arehandled appropriately and by practice protocols.

Thispost is ideal for individuals who thrive in a collaborative, patient-focusedenvironment and are passionate about enhancing the quality of careparticularlyfor patients with long-term conditions, polypharmacy, or complex health needs.The post-holder must work within their scope of practice, proactively escalate concerns when necessary,and contribute to a culture of continuous improvement and compassionate care.

Main duties of the job

Supporting the PCN Clinical Pharmacist and practice teams to ensure the delivery of safe, effective and efficient systems for repeat prescribing, medicines optimisation, reducing medicines waste, and maximising patient outcomes

Support by helping with queries relating to prescription requests and look for ways to improve the efficiency and safety of the prescription issuing process, Complying with legal and professional requirements and with safe systems of work for re-authorising repeat prescriptions.

Resolving prescription-related issues and encouraging better pharmaceutical understanding with patients and throughout the primary health care team, including practice clinical and non-clinical staff, attached practice staff, care homes and community pharmacies. For example Bring queries to clinical team to include under or over usage.

Implement and support use of monitored dosage systems and support the district nursing team with medicine optimisation for housebound patients and liaising with community pharmacy staff.

Support Care homes/residential homes as a point of contact for weekly support to include: prescription queries, synchronisation, medicines wastage.

Implement and support electronic prescribing and repeat dispensing in appropriate patients including working with the community pharmacy teams to identify appropriate patients.

About us

Grove Medical Centre is a GP practice located in a residential area of Egham. The practice provides GP services to 15,500 patients.

Services are provided from one location:

Grove Medical Centre - The Grove, Church Road, Egham, Surrey TW20 9QN.

There is a team of 3 GP partners, 7 salaried GPs (male and female). The practice is also a training practice for doctors.

Training practices help qualified doctors, known as registrars, complete the final stages of their GP training. The practice also provides training for nurses and paramedic practitioners.

The practice has a team of 3 nurses who provide nurse-led clinics and 5 healthcare assistants. The practice is supported by 2 clinical pharmacists and a Physician Associate who were employed by the Primary Care Network SASSE 2. GPs and nurses are supported by the practice manager, operations manager, team leaders and a team of reception, administration staff and care coordinators.

Grove Medical Centre is open 8am to 6.30pm Monday to Friday. The practice is part of a hub of GP practices which provides extended access appointments for patients during the week until 8pm and at weekends. Patients are able to access Out of Hours services through NHS 111.

Job responsibilities

Providing a supporting role and your key responsibilities will include:

Supporting the PCN Clinical Pharmacist and practice teams to ensure the delivery of safe, effective and efficient systems for repeat prescribing, medicines optimisation, reducing medicines waste, and maximising patient outcomes

Support by helping with queries relating to prescription requests and look for ways to improve the efficiency and safety of the prescription issuing process, Complying with legal and professional requirements and with safe systems of work for re-authorising repeat prescriptions.

Resolving prescription-related issues and encouraging better pharmaceutical understanding with patients and throughout the primary health care team, including practice clinical and non-clinical staff, attached practice staff, care homes and community pharmacies. For example Bring queries to clinical team to include under or over usage.

Implement and support use of monitored dosage systems and support the district nursing team with medicine optimisation for housebound patients and liaising with community pharmacy staff.

Support Care homes/residential homes as a point of contact for weekly support to include: prescription queries, synchronisation, medicines wastage.

Implement and support electronic prescribing and repeat dispensing in appropriate patients including working with the community pharmacy teams to identify appropriate patients.

improving the quality and safety of prescribing and medicines optimisation within the practice in line with practice policies.

Review out-patient letters in relation in Docman and complete changes in accordance with practice policies.

Person Specification

Experience

• Excellent communication and interpersonal skills, with a friendly and professional manner
• Ability to communicate at all levels
• oApplies different communication methods depending on the needs of the patient
• oAbility to listen, clarify, identify solutions and agree actions on the telephone and face to face
• To develop relationships with internal and external stakeholders
• Ability to work both independently and collaboratively as part of a multidisciplinary team
• Ability to organise, plan and prioritise on own initiative, including when under pressure, meeting deadlines, and managing competing demands.
• Substantial experience of using word and excel, including ability to use word processing skills, emails and the internet to create simple plans and reports
• Willingness to train and utilise new IT Systems
• The ability to identify and assess/manage risk while working with individuals.
• Ability to maintain effective working relationships and to promote collaborative practice with all colleagues in PCN and the wider system
• Recent/previous experience in general practice, community pharmacy, health experience
• Knowledge/previous use of EMIS clinical system
• Knowledge/familiarity with medical and pharmaceutical terminology
• Ability to identify quality and development opportunities
• Knowledge of local and national promotion strategies, health policies and public health issues
• Familiarity with the repeat prescribing process and medicines reconciliation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.