PFI Commercial Manager

Jones Lang LaSalle Incorporated; Greater Manchester; Hybrid; GBP 90,000 - 120,000; Full time

Job summary

Jones Lang LaSalle is seeking a Commercial Manager for PFI Hard FM contracts across the Northeast and Northwest regions of England. The role will require hybrid working with travel to project sites and remote work from Greater Manchester, providing commercial leadership and ensuring contract compliance.

The position encompasses managing contract performance, reporting, and risk mitigation to safeguard margins and client satisfaction across the portfolio.

Responsibilities

• Manage commercial and contractual performance of multiple PFI Hard FM contracts across Healthcare & Education sectors, ensuring compliance with project agreements and schedules.
• Validate and submit monthly Hard FM/Service Payment calculations and related reports.
• Oversee and challenge service failure points, quality failures, and deductions for accurate client/subcontractor positions.
• Support variation procedures end-to-end, including enquiries, costing, negotiation and confirmations.
• Administer Change in Law and Relief Event/Force Majeure claims with timely notification and substantiation.

Job description

Job Description

Job Title: Commercial Manager - PFI Hard FM (Healthcare & Education) including Lease Plus Contracts

Business Unit: JLL Work Dynamics / Public Sector & PFI Services

Region: Northeast and Northwest England

Reports To: PFI Commercial Director

Direct Reports: Commercial Assistant(s) (project dependent)

Location: Hybrid with travelling to the Northeast and Northwest project sites, as is necessary

Location: Remote - Greater Manchester, GBR

Job Purpose

The Commercial Manager will provide commercial leadership and contract management across a portfolio of PFI Hard FM Healthcare and Education projects, including Lease Plus Contracts, within the Northeast and Northwest regions. The role holder will safeguard JLL's commercial position, ensure full compliance with Project Agreements and Hard Service/Facilities Management contracts, and drive performance, profitability and client satisfaction across the portfolio.

Key Responsibilities

• Manage the commercial and contractual performance of multiple PFI Hard FM contracts across Healthcare & Education sectors, including Lease Plus Contracts, ensuring compliance with Project Agreements, Hard Service Contracts and associated schedules.
• Support and manage, validation and submission of monthly Hard FM/Service Payment calculations, Payment Mechanism applications, Performance Monitoring Reports, and Service Failure/Deduction calculations.
• Oversee and challenge the application of Service Failure Points, Quality Failures, Availability deductions and Warning Notices, ensuring accurate and defensible positions are maintained with clients and subcontractors.
• Understand Building Defects across the portfolio and support with the management of reporting and resolving through the relevant contract mechanisms whether through interface, project co / SPV obligations or lifecycle.
• Support with the Variation Procedure process end-to-end, including Variation Enquiries, costing, negotiation and Variation Confirmations, ensuring commercial terms protect margin and comply with contractual timescales.
• Administer Change in Law and Relief Event/Force Majeure claims, ensuring timely notification, accurate cost substantiation and recovery.
• Support to ensure compliance with our obligations to Lifecycle Maintenance planning, including 5 Year Maintenance Plans, Base/Updated Lifecycle Schedules, and Maintenance Reserve Account reconciliations.
• Oversee Lease Plus Contract commercial arrangements, including service charge reconciliation, lease compliance, and additional services billing.
• Produce and support with commercial reporting, understand overdue debt issues and WIP.
• Identify, assess and mitigate commercial and contractual risk across the project portfolio, escalating material issues promptly.
• Support business planning cycles for the regional portfolio.
• Manage contract caps on liability, insurance recoveries, and indemnity claims in line with contract terms.
• Lead or support Dispute Resolution Procedures, including Adjudication, Mediation and Liaison Committee processes, working closely with legal and senior management.
• Act as the primary commercial point of contact for Project Co, Special Purpose Vehicles (SPVs), Trusts/Local Authorities, Senior Funders' representatives and other Project Participants.
• Build and maintain strong relationships with client representatives, subcontractors, and internal operational teams to ensure commercial alignment and contract compliance.
• Represent JLL with PFI Operations at client liaison meetings, contract review meetings and governance boards as deemed necessary.
• Support bid, re-tender, and Market Testing/benchmarking exercises as required.
• Ensure all commercial activity complies with JLL's governance framework, audit requirements and relevant Law (including Health and Safety Regime, Data Protection, and Freedom of Information obligations where applicable).
• Support internal and external audits, including Funders' Technical Adviser reviews and National Audit Office access requirements.
• Drive continuous improvement in commercial processes, systems and reporting across the regional portfolio.
• Mentor and develop junior commercial team members.

Equal Opportunity/Accommodation

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process, you may email us at [e-mail]. This email is only to request an accommodation.

Please direct any other general recruiting inquiries to our Contact Us page.