PFI Technical Services Manager

JIK-Integral UK Limited; Greater London; Remote; GBP 70,000 - 95,000; Full time

Job summary

Jones Lang LaSalle Incorporated is seeking an experienced Technical Services Manager to lead hard services delivery for a PFI portfolio in the London area, with accountability for performance, compliance, and contractual delivery across mechanical, electrical, and fabric services. The role requires close coordination with SPVs, funders, and client representatives.

You will manage day-to-day operations, oversee subcontractor performance, ensure audit-ready documentation, and lead lifecycle

Qualifications

• Experience delivering hard services within a PFI/PPP environment.
• Qualified in building services or a related discipline.
• Knowledge of payment mechanisms and availability-based contracts.

Responsibilities

• Oversee day-to-day hard services delivery (HVAC, electrical, BMS, life safety, fabric maintenance).
• Ensure compliance with Project Agreement, SLAs and Payment Mechanisms.
• Manage subcontractors and supply chain performance, variations and works instructions.
• Lead lifecycle planning and asset replacement aligned with long-term funding obligations.
• Provide health and safety leadership, CDM, permit-to-work, risk assessments.
• Mentor and develop engineers and technicians, ensuring adequate resourcing and training.

Skills

Hard services management

HVAC systems

Contract management

Statutory compliance

Leadership

Education

HNC/HND or degree in Building Services Engineering or related

Job description

Role Purpose

JLL is seeking an experienced Technical Services Manager to lead the delivery of hard services across a Private Finance Initiative (PFI) contract portfolio. This role carries full accountability for the technical performance, compliance, and contractual delivery of mechanical, electrical, and building fabric services within a PFI/PPP environment, ensuring outputs meet the stringent availability and performance standards typical of these agreements.

Key Responsibilities

• The Technical Services Manager will take ownership of the day-to-day management of hard services delivery, including HVAC, electrical systems, building management systems, fire and life safety systems, and fabric maintenance, ensuring all works are carried out in line with the Project Agreement, Service Level Agreements, and Payment Mechanism requirements specific to the PFI contract.
• A core element of the role involves managing statutory compliance and ensuring all technical documentation, asset registers, and maintenance records are maintained to audit-ready standards, given the heightened scrutiny typical of PFI arrangements.
• The successful candidate will oversee subcontractor and supply chain performance, including commercial management of hard services subcontracts, variations, and works instructions.
• The role requires close liaison with the Special Purpose Vehicle (SPV), funders, and the authority/client representatives to manage performance reporting, deduction and availability calculations, and unitary charge implications arising from technical service failures or non-availability events.
• The manager will also lead on lifecycle planning and asset replacement programmes, ensuring alignment with the contract's long-term maintenance and lifecycle funding obligations.
• Health and safety leadership is central to this position, including management of CDM responsibilities, permit-to-work systems, and risk assessments across the technical services function.
• The role also involves managing, mentoring, and developing a team of engineers and technicians, ensuring appropriate resourcing, competency, and training levels are maintained.

Candidate Requirements

• Technical Qualifications (Essential): A recognised technical qualification is required, such as an HNC/HND, NVQ Level 3 or above, or a degree in Building Services Engineering, Mechanical/Electrical Engineering, or a related discipline.
• Candidates with a trade background (electrical or mechanical) combined with relevant time-served experience and supervisory qualifications will also be considered.
• Experience: Demonstrable experience managing hard services delivery within a PFI, PPP, or similarly regulated contractual environment is essential.
• Candidates should be able to evidence experience with payment mechanisms, availability-based contracts, and performance deduction regimes, along with a strong understanding of statutory compliance frameworks (e.g., L8, F-Gas, Electricity at Work Regulations).

Location: Remote –London, GBR

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation.

JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.