Pest Control Officer

Crawley Borough Council; Crawley; On-site; GBP 25,000 - 34,000; Full time

Benefits offered by this job

Employee benefits package

Learning and development programme

Job summary

Crawley Borough Council is seeking a Pest Control Officer to join the Environmental Health team within Community Services. The role focuses on protecting public health across the borough, tackling diverse pest control challenges, and collaborating with residents, businesses and external agencies.

You will maintain stores and equipment, ensure safe pesticide handling, and adhere to health and safety policies.

Qualifications

• Previous pest control experience with BPCA Level 2 Award or equivalent.
• Experience maintaining pest control stores, equipment and workspace in accordance with safety policies.
• Full UK driving licence is required.

Responsibilities

• Protect public health by addressing pest control challenges across the borough.
• Work independently and with a wider professional team, liaising with residents, businesses and external agencies.
• Maintain pest control stores, equipment and stock levels and ensure safe handling of pesticides.
• Operate in line with Health and Safety at Work Act and council policies.
• Lead liaison meetings when required.

Skills

Communication skills

Customer service

Problem solving

Health & safety awareness

Education

BPCA Level 2 Award or equivalent

Tools

Pest control equipment

Job description

About The Role

Are you looking for a rewarding role where no two days are the same? We're seeking a motivated and experienced Pest Control Officer to join our dedicated Environmental Health team within Community Services.

About The Role

Are you looking for a rewarding role where no two days are the same? We're seeking a motivated and experienced Pest Control Officer to join our dedicated Environmental Health team within Community Services.

As our Pest Control Officer, you'll play a vital role in protecting public health and improving the quality of life for residents and businesses across the borough of Crawley. Working both independently and as part of a wider professional team, you'll tackle a diverse range of pest control challenges while supporting Environmental Health colleagues with issues affecting local communities, such as overgrown and neglected premises.

This is a hands‑on role that combines practical pest control expertise with customer engagement and partnership working. You'll regularly interact with residents, businesses, contractors, colleagues and external agencies, making excellent communication and customer service skills essential.

You'll also represent us in liaison with statutory authorities and industry partners, helping to coordinate pest control activities across the borough and occasionally leading liaison meetings.

In addition to field work, you'll take responsibility for maintaining pest control stores, equipment and workspaces, ensuring that approved pesticides are stored safely and stock levels are effectively managed. You'll play an important role in ensuring all operations are carried out in accordance with the Health and Safety at Work Act and our health and safety policies.

To succeed in this role, you'll need previous pest control experience together with a recognised qualification in pest management and the safe use of pesticides, such as the British Pest Control Association (BPCA) Level 2 Award or equivalent.

If you're passionate about protecting communities, enjoy solving problems, and want to make a visible difference every day, we'd love to hear from you.

Crawley is a great place to work, with a thriving business district and excellent transport connections including nearby Gatwick Airport. We are based in our modern Town Hall which opened in 2023 and is located a short walk from the town centre and railway station.

Local Government Reorganisation is planned across Sussex, with new unitary authorities expected by 2028. While this represents a significant change for councils, most roles will continue to focus on delivering vital services to our residents and business communities. As the future structure evolves, our name may change, but what won’t is our commitment to providing excellent services and supporting our employees. Joining us now means being part of a dedicated team during an important and evolving time for local government.

Additional information

A full and current UK driving licence will be a requirement of the role.

Satisfactory clearance of a Basic Disclosure and Barring Service Check (DBS) will be a condition of employment.

Employee benefits

We offer a generous employee benefits package, with a range of discounts, benefits and wellbeing incentives to suit everyone.

At Crawley Borough Council, you will have access to a structured programme of learning from day one, designed to help you succeed in your role and grow your career.

Our way of working

Our shared values and behaviours reflect the special nature of our council. We encourage all colleagues to put them into practice, whatever job they do. Take a look to see if we are the perfect match.

Safer recruitment

Crawley Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.