Personal Injury Claims Handler

TN United Kingdom; Stowmarket; Hybrid; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a skilled Personal Injury Claims Handler to join their dynamic team in Stowmarket. This role involves managing high-value claims, often exceeding £100k, while collaborating closely with solicitors to achieve optimal outcomes. The ideal candidate will have a proven track record in handling complex claims and possess strong negotiation skills. Enjoy the flexibility of a hybrid working model, where you can balance your time between home and the office. Join a rapidly growing company that values your expertise and offers opportunities for professional growth.

Qualifications

• Proven experience managing catastrophic claims exceeding £100k.
• Strong negotiation skills with a good understanding of industry procedures.

Responsibilities

• Investigate and resolve high value, complex claims efficiently.
• Negotiate settlements and manage legal liabilities effectively.

Skills

Negotiation Skills

Claims Management

Legal Understanding

Evidence Gathering

Job description

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Personal Injury Claims Handler, Stowmarket

Client: Employment Specialists

Location: Stowmarket, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 7269ef942cda

Job Views: 12

Posted: 26.04.2025

Expiry Date: 10.06.2025

Job Description:

Our rapidly growing and market-leading Specialist Insurance Client is seeking an experienced Personal Injury Claims Handler to manage some of their largest claims, often valued in the millions.

Working closely with their Panel Solicitors, you will develop strategies to achieve optimal outcomes, particularly in catastrophic or multi-track claims exceeding £100k.

This is a role that can be performed on a hybrid working basis, between your home and their office.

The main responsibilities of a Personal Injury Handler role include:

• Investigate and resolve high value, complex, and strategically important claims to ensure they are properly reserved and settled at optimum cost
• Establishing how and why events occurred and the legal liabilities which may arise
• Obtain all necessary evidence and relevant documentation
• Correspond with all parties to the case quickly and professionally
• Obtain medical or expert evidence and wage information where appropriate
• Negotiate settlement where appropriate, in accordance with authority limits
• Instruct and control defence solicitors, through to Trial if necessary
• Ensure that costs are kept to a minimum
• Provide structured feedback on any Personal Injury claim outcome where wider technical benefit is identified
• Act as a Technical Referral point to provide excellent claims handling advice, actively support the enhancement of the technical performance of the wider claims department

To be a successful Personal Injury Claims Handler, you will demonstrate:

• Proven experience and success in managing catastrophic or multi-track claims close to, or exceeding, £100k
• Strong negotiation skills and the ability to effectively challenge where appropriate
• Good understanding of industry procedures, products, and services in the Insurance sector