Personal Injury Claims Handler

Exo Claims; Manchester; Hybrid; GBP 23,000 - 38,000; Full time

Benefits offered by this job

Hybrid working

Benefits package

Job summary

Exo Claims is working with a dynamic legal firm in Manchester to recruit a Personal Injury Claims Handler focused on RTA cases. The role offers hybrid working after probation and a salary up to £38,000 plus extensive benefits.

You will manage high-volume Fast Track RTA claims, support litigation processes, liaise with medical agencies and insurers, and help generate fees while delivering strong client outcomes.

Qualifications

• UK-based RTA Personal Injury experience is essential.
• Experience handling high-volume Fast Track claims.
• Solid knowledge of CPR, legislation and case law is advantageous.

Responsibilities

• Pro-actively progress high-volume Fast Track RTA claims in line with procedures.
• Assist in litigation processes to support fee income and client outcomes.
• Liaise with medical agencies, experts, insurers and other parties promptly.
• Support liability and quantum assessments, reviewing reports and awards.
• Contribute to performance targets while maintaining firm integrity.

Skills

RTA Personal Injury

Claims handling

Case management

MS Office

Tools

Case Management System

Job description

EXO CLAIMS RECRUITMENT are delighted to be working with a dynamic and forward-thinking legal firm.

Due to continued growth, our client is seeking talented (RTA) Personal Injury Claims Handlers.

Salary: Up to £38,000 depending on level of experience - plus extensive benefits

PLEASE ONLY APPLY IF YOU HAVE PREVIOUS (AND RECENT) UK BASED RTA PERSONAL INJURY CLAIMS EXPERIENCE.

THIS ROLE IS HYRID WORKING (AFTER PROBATION)

Job Purpose

We are looking for PI handlers with experience of supporting on caseload management of high-volume RTA Fast Track claims. You must be able to assist the delivery of a robust claims handling process - with a key focus on client outcomes and fee generation.

Key Duties and Responsibilities

• Pro-actively assisting in the progression of high-volume caseload of Fast Track Personal Injury RTA claims in line with agreed internal procedures and practices.
• This supporting role involves aiding in litigation processes to help generate fee income and contribute to the overall success of the business.
• Making use of the firm's Case Management Systems, postholders will assist on the identification of cases where proceedings would be tactically beneficial and support the progression of such cases accordingly.
• To liaise appropriately and timely with sources, medical agencies, experts, third party insurers and other relevant parties
• Supporting the assessment of liability and quantum to include reviewing medical reports, researching and obtaining relevant case law, drafting schedules of special damages and reviewing suitable awards for compensation.
• To support with cases with denial of liability and causation arguments
• A practical yet commercial approach to settlements is essential, including supporting client advice on cost risks. The role also involves contributing to performance targets (e.g., profit costs, case issuance, and settlements) while maintaining the firm's integrity.
• Additional tasks may be assigned as deemed relevant and reasonable by the business.

Experience and Knowledge

• This role is suitable for experienced PI Handlers with significant knowledge of RTA claims handling and ideally the litigation process.
• A solid working knowledge of the CPR, legislation and relevant case law.
• Competent working with a case management system and good knowledge of MS Office.
• Good attention to detail and organisational skills.
• Focus on delivering quality service to clients and the firm.

This is a unique opportunity to join a forward-thinking company with a great working culture that's in a real phase of growth.