Personal Assistant – Family Office

Spencer & Thurlow; Greater London; On-site; GBP 77,000 - 94,000; Full time

Job summary

Spencer & Thurlow in London is seeking an experienced Personal Assistant to join a private family office, supporting the Principal with high-level administrative and personal requirements. You will own the Principal’s diary, coordinate international travel, and manage sensitive personal logistics with absolute discretion.

This full-time, office-based role requires exceptional organisation, flexibility and the ability to handle complex arrangements in a fast-paced environment.

Qualifications

• Minimum of 7 years’ experience as a Personal Assistant in UHNW environments.
• Proven experience arranging private aviation and jet bookings.
• Strong experience coordinating chauffeurs, luxury ground transportation and international travel.
• Experience sourcing and arranging gifts and delivering tailored service.
• Exceptional organisational skills and ability to manage competing priorities.
• Proactive, solutions-focused with ownership of tasks.
• Excellent written and verbal communication with senior individuals and service providers.

Responsibilities

• Manage the Principal's complex diary and schedule.
• Coordinate domestic and international travel and itineraries.
• Arrange private jet bookings with aviation providers.
• Coordinate chauffeur-driven cars and airport transfers.
• Handle personal requests and lifestyle arrangements with discretion.
• Source thoughtful gifts for personal and professional occasions.
• Liaise with the Principal’s wife’s PA for shared arrangements.
• Manage correspondence, expenses, invoices, and documentation.
• Plan and problem-solve to accommodate last-minute changes.
• Maintain confidentiality and discretion at all times.

Skills

Diary management

Travel coordination

Private aviation

Ground transportation

Gift sourcing

Discretion

Communication

Job description

An excellent opportunity has arisen for an experienced, highly organised and proactive Personal Assistant to join a private family office, supporting the Principal with a broad range of professional and personal administrative requirements.

This is a senior level position suited to a confident PA who is accustomed to working in a fast-paced, high-expectation environment and understands the importance of discretion, flexibility and exceptional attention to detail.

The successful candidate will take ownership of the Principal’s diary, travel arrangements and day-to-day requirements, ensuring that all aspects of their schedule and personal logistics are managed seamlessly. The role will also involve occasional travel and liaison with the Principal’s wife’s Personal Assistant to ensure smooth coordination of shared arrangements where required.

Key Responsibilities

• Diary and Schedule Management: Proactively manage the Principal’s complex diary, appointments, meetings and commitments, anticipating requirements and resolving scheduling conflicts.
• Travel Coordination: Arrange domestic and international travel, including flights, accommodation, itineraries and all associated logistics.
• Private Aviation: Coordinate private jet bookings, liaising with aviation providers, operators and relevant contacts to ensure efficient and seamless travel arrangements.
• Ground Transportation: Arrange chauffeur-driven cars, airport transfers and other transportation requirements, ensuring punctuality and a consistently high standard of service.
• Personal Arrangements: Manage a variety of personal requests and lifestyle requirements, delivering a discreet, responsive and highly personalised service.
• Gifting: Research, source and arrange thoughtful, high-quality gifts for personal occasions, business contacts and special events, managing purchasing, presentation and delivery.
• Liaison and Coordination: Occasionally liaise with the Principal’s wife’s PA to coordinate joint travel, family commitments, events and other shared arrangements.
• Administration: Handle correspondence, bookings, expenses, invoices, document preparation and general administrative duties as required.
• Planning and Problem-Solving: Anticipate the Principal’s needs, manage last-minute changes and resolve issues calmly and efficiently.
• Confidentiality: Handle sensitive personal and professional information with the utmost discretion and integrity.

About You

You will be an experienced Private PA who is naturally organised, discreet and proactive. You should be comfortable taking ownership of responsibilities and confident delegating to others while maintaining excellent working relationships with household staff.

Candidate Requirements

• A minimum of 7 years’ experience as a Personal Assistant, ideally within a private family office, UHNW household, private office or similarly high-level environment.
• Proven experience arranging private aviation and jet bookings, including managing complex travel logistics.
• Strong experience coordinating chauffeurs, luxury ground transportation and international travel arrangements.
• Demonstrable experience sourcing and arranging gifts, managing personal requests and delivering a highly tailored service.
• Exceptional organisational skills and the ability to manage competing priorities with minimal supervision.
• A proactive, solutions-focused approach, with the confidence to anticipate needs and take ownership of tasks from start to finish.
• Excellent written and verbal communication skills, with the ability to liaise professionally with senior individuals, external service providers and other PAs.
• Absolute discretion, sound judgement and a strong understanding of confidentiality within a private family office.
• Flexibility to accommodate occasional travel and changing priorities when required.
• A polished, professional and personable manner, combined with a high level of attention to detail.

Working Arrangements

This is a full-time, office-based position, five days per week. The role does not offer hybrid or remote working. Must be available outside of usual working hours.

• Salary: £85,000 per annum, depending on experience.